At a Glance
- Tasks: Install, maintain, and troubleshoot advanced X-ray scanning systems for security.
- Company: Join a global leader in detection technology with a mission to enhance security.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic field.
- Other info: Exciting travel opportunities and career growth in a high-impact role.
- Why this job: Make a real difference in global security while working with cutting-edge technology.
- Qualifications: Engineering qualification and strong understanding of mechanical and electrical systems required.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan Systems is a global leader in detection technology, delivering cutting-edge cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies—often in combination—to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
About the Role
We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems for the South coastline. This is a hands-on, customer-facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.
Key Responsibilities
- Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
- Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
- Provide third-line technical support to site engineers, distributors, and customer representatives.
- Support defect liability and post-acceptance phases for mobile and airport cargo equipment.
- Participate in the installation of static, gantry, and portal systems as part of a project team.
- Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
- Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
What We’re Looking For
- Recognised engineering qualification (BTEC, City & Guilds, HNC or equivalent).
- Strong understanding of hydraulic, electrical, and electromechanical systems.
- Knowledge of IT networking (CCNP or equivalent preferred).
- Experience with integrated systems including PLCs, high-voltage systems, and/or radar.
- Flexibility to travel globally, often at short notice.
- Previous experience in a similar field-based engineering role, particularly in international or high-security environments, is highly desirable.
Locations
Field Service Engineering in Folkestone, Kent employer: Rapiscan Systems
Rapiscan Systems is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront of our mission to enhance global security. As a Field Service Engineer, you will benefit from extensive travel opportunities, hands-on experience with cutting-edge technology, and a culture that prioritises employee growth through continuous training and support. Join us on the South coastline and be part of a team dedicated to making a meaningful impact in the fight against threats and contraband.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineering in Folkestone, Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rapiscan Systems on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with hydraulic, electrical, and electromechanical systems. We want to see how you can apply your knowledge to real-world scenarios!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of specific examples where you diagnosed and resolved faults in complex systems. This will demonstrate your hands-on experience and technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Rapiscan Systems.
We think you need these skills to ace Field Service Engineering in Folkestone, Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with X-ray scanning systems and any engineering qualifications you have. We want to see how your skills match up with what we're looking for!
Showcase Your Technical Skills:In your application, don’t forget to showcase your understanding of hydraulic, electrical, and electromechanical systems. Mention any specific projects or experiences that demonstrate your technical expertise. This is your chance to shine!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you're a great fit for the role. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Rapiscan Systems.
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hydraulic, electrical, and electromechanical systems. Be ready to discuss specific technologies you've worked with, especially those related to X-ray scanning systems. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in complex systems. Think about times when you had to troubleshoot under pressure, as this role involves a lot of hands-on problem-solving. Highlighting your analytical skills will impress the interviewers.
✨Demonstrate Your Customer-Facing Experience
Since this is a customer-facing role, be ready to share experiences where you've interacted with clients or stakeholders. Discuss how you ensured customer satisfaction and how you communicated technical information to non-technical people. This will show that you can bridge the gap between technology and customer needs.
✨Be Ready for Travel Questions
Given the travel requirements of the job, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences where you’ve had to adapt to different environments, especially in high-security settings. This will reassure them that you’re ready for the demands of the role.
