At a Glance
- Tasks: Install, maintain, and troubleshoot advanced X-ray scanning systems for security.
- Company: Join Rapiscan Systems, a leader in detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic role.
- Other info: Travel up to 90% nationally and internationally, with excellent career growth potential.
- Why this job: Make a real difference in global security while working with cutting-edge technology.
- Qualifications: Engineering qualification and strong understanding of mechanical and electrical systems required.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan Systems is a global leader in detection technology, delivering cutting-edge cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies—often in combination—to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
About the Role
We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems for the South coastline. This is a hands-on, customer-facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.
Key Responsibilities
- Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
- Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
- Provide third-line technical support to site engineers, distributors, and customer representatives.
- Support defect liability and post-acceptance phases for mobile and airport cargo equipment.
- Participate in the installation of static, gantry, and portal systems as part of a project team.
- Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
- Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
What We’re Looking For
- Recognised engineering qualification (BTEC, City & Guilds, HNC or equivalent).
- Strong understanding of hydraulic, electrical, and electromechanical systems.
- Knowledge of IT networking (CCNP or equivalent preferred).
- Experience with integrated systems including PLCs, high-voltage systems, and/or radar.
- Flexibility to travel globally, often at short notice.
- Previous experience in a similar field-based engineering role, particularly in international or high-security environments, is highly desirable.
Locations
Field Service Engineer PLCs in Folkestone, Kent employer: Rapiscan Systems
Rapiscan Systems is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront of our mission to enhance global security. As a Field Service Engineer, you will benefit from extensive travel opportunities, hands-on experience with cutting-edge technology, and a culture that prioritises employee growth through continuous training and support. Join us on the South coastline and be part of a team dedicated to making a meaningful impact in the fight against threats to safety and security.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer PLCs in Folkestone, Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rapiscan Systems on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss your experience with PLCs and integrated systems. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills during the interview. Share specific examples of how you’ve diagnosed and resolved faults in previous roles. We want to see that you can think on your feet!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Rapiscan Systems.
We think you need these skills to ace Field Service Engineer PLCs in Folkestone, Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering, especially with PLCs and integrated systems, aligns with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with detection technology and how your hands-on experience can contribute to our mission at Rapiscan Systems. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've diagnosed and resolved technical issues. We love seeing how you tackle challenges, especially in high-pressure environments!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hydraulic, electrical, and electromechanical systems. Be ready to discuss specific technologies you've worked with, especially PLCs and high-voltage systems. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think about complex issues you've tackled and be ready to explain your thought process. This will demonstrate your ability to handle the hands-on challenges that come with being a Field Service Engineer.
✨Highlight Your Customer Interaction Experience
Since this role is customer-facing, be prepared to talk about your experience working directly with clients. Share stories that illustrate your communication skills and how you've ensured customer satisfaction in past positions. This will help them see you as a great fit for their team.
✨Be Ready for Travel Questions
Given the travel requirements of the job, be honest about your flexibility and willingness to travel. If you have experience working in challenging environments, mention it! This shows that you’re adaptable and ready for the demands of the role.
