At a Glance
- Tasks: Install, maintain, and troubleshoot advanced detection systems for security applications.
- Company: Join a global leader in cutting-edge detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Travel up to 90% nationally and internationally, with excellent career growth potential.
- Why this job: Make a real difference in global security while working with innovative technology.
- Qualifications: Engineering qualification and strong understanding of complex systems required.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan Systems is a global leader in detection technology, delivering cutting-edge cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies—often in combination—to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
About the Role
We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems for the South coastline. This is a hands-on, customer-facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.
Key Responsibilities
- Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
- Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
- Provide third-line technical support to site engineers, distributors, and customer representatives.
- Support defect liability and post-acceptance phases for mobile and airport cargo equipment.
- Participate in the installation of static, gantry, and portal systems as part of a project team.
- Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
- Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
What We’re Looking For
- Recognised engineering qualification (BTEC, City & Guilds, HNC or equivalent).
- Strong understanding of hydraulic, electrical, and electromechanical systems.
- Knowledge of IT networking (CCNP or equivalent preferred).
- Experience with integrated systems including PLCs, high-voltage systems, and/or radar.
- Flexibility to travel globally, often at short notice.
- Previous experience in a similar field-based engineering role, particularly in international or high-security environments, is highly desirable.
Locations
Field Service Engineer PLC in Folkestone, Kent employer: Rapiscan Systems
Rapiscan Systems is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront of our mission to enhance global security. As a Field Service Engineer, you will benefit from extensive travel opportunities along the South coastline, competitive remuneration, and a culture that prioritises professional growth through hands-on experience with cutting-edge technology. Join us to make a meaningful impact while developing your skills in a supportive and collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer PLC in Folkestone, Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rapiscan Systems on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves complex systems, be ready to discuss your experience with hydraulic, electrical, and electromechanical systems in detail.
✨Tip Number 3
Show your passion for the industry! During interviews, share why you’re excited about working in detection technology and how you can contribute to Rapiscan's mission of enhancing security.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Field Service Engineer PLC in Folkestone, Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering, especially with hydraulic and electrical systems, aligns with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with detection technology and how your previous experiences make you a great fit for our team. We love hearing your story!
Showcase Your Technical Skills:Don’t forget to mention any specific technical skills or qualifications you have, like your understanding of PLCs or IT networking. We’re keen on candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hydraulic, electrical, and electromechanical systems. Be ready to discuss specific technologies you've worked with, especially PLCs and high-voltage systems, as this will show your technical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think about complex issues you've tackled and be ready to explain your thought process and the steps you took to fix them.
✨Demonstrate Customer-Facing Experience
Since this role is customer-facing, highlight any experience you have in dealing with clients or stakeholders. Share stories that showcase your ability to communicate technical information clearly and ensure customer satisfaction.
✨Be Ready for Travel Questions
Given the travel requirements, be prepared to discuss your flexibility and willingness to travel. Think about how you manage work-life balance when on the road and be honest about your comfort level with international travel.
