Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot advanced detection systems across various locations.
- Company: Join a global leader in detection technology with a mission to enhance security.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Why this job: Make a real difference in global security while working with cutting-edge technology.
- Qualifications: Engineering qualification and strong understanding of mechanical and electrical systems required.
- Other info: Travel up to 90% nationally and internationally, with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Rapiscan Systems is a global leader in detection technology, delivering cutting-edge cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud.
We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies—often in combination—to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
About the Role
We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems across Thames Gateway, covering Euro Tunnel, Dover to Poole ports.
This is a hands-on, customer-facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.
Key Responsibilities
- Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
- Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
- Provide third-line technical support to site engineers, distributors, and customer representatives.
- Support defect liability and post-acceptance phases for mobile and airport cargo equipment.
- Participate in the installation of static, gantry, and portal systems as part of a project team.
- Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
- Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
What We’re Looking For
- Recognised engineering qualification (BTEC, City & Guilds, HNC or equivalent).
- Strong understanding of hydraulic, electrical, and electromechanical systems.
- Knowledge of IT networking (CCNP or equivalent preferred).
- Experience with integrated systems including PLCs, high-voltage systems, and/or radar.
- Flexibility to travel globally, often at short notice.
- Previous experience in a similar field-based engineering role, particularly in international or high-security environments, is highly desirable
Field Services Engineer - Euro Tunnel employer: Rapiscan Systems
Contact Detail:
Rapiscan Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - Euro Tunnel
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups related to detection technology. We can’t stress enough how important it is to connect with people in the field; you never know who might have a lead on your next job!
✨Tip Number 2
Show off your skills! If you’ve got experience with CVI and RTT X-ray systems, make sure to highlight that in conversations. We want to see you confidently discussing your technical expertise and how it relates to the role.
✨Tip Number 3
Don’t forget to follow up! After meeting someone or having an interview, drop them a quick message thanking them for their time. It keeps you fresh in their mind and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to submit your application directly. Plus, it shows us you’re serious about joining the team at Rapiscan Systems. Let’s get you on board!
We think you need these skills to ace Field Services Engineer - Euro Tunnel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your engineering qualifications and relevant experience with X-ray scanning systems or similar technologies. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: In your application, don’t forget to showcase your understanding of hydraulic, electrical, and electromechanical systems. Mention any experience you have with IT networking or integrated systems, as this will really catch our eye!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Explain why you're interested in the role and how your background makes you a great fit. We appreciate straightforward communication, so get to the point while still being engaging!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hydraulic, electrical, and electromechanical systems. Be ready to discuss specific technologies you've worked with, especially those related to X-ray scanning systems. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think about complex issues you've tackled and be ready to explain your thought process. This is crucial for a hands-on role like this one, where troubleshooting is key.
✨Demonstrate Your Customer-Facing Experience
Since this role involves a lot of interaction with customers, be prepared to share experiences where you've provided excellent service or support. Highlight any situations where you acted as a liaison between technical teams and clients, ensuring their needs were met.
✨Be Ready for Travel Questions
Given the travel requirements of this position, be honest about your flexibility and willingness to travel. If you have experience working in challenging environments, mention it! This shows you're adaptable and ready for the demands of the job.