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- Tasks: Install, maintain, and troubleshoot cutting-edge detection systems at various customer sites.
- Company: Join Rapiscan Systems, a leader in innovative detection technology.
- Benefits: Competitive salary, hands-on experience, and opportunities for travel.
- Why this job: Make a real difference in security while working with advanced technology.
- Qualifications: Customer-facing engineering experience and recognised engineering qualifications required.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Rapiscan Systems is an industry leader in detection technology, delivering cargo and vehicle inspection solutions for ports, borders, military sites, high-security facilities, and checkpoints. Our X-ray systems—low, medium, and high energy—help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. With a focus on innovation, quality, and reliability, we provide best-in-class imaging performance and operator satisfaction.
We are seeking a Field Service Engineer to provide installation, maintenance, troubleshooting, and repair of Rapiscan detection systems. This hands-on, customer-facing role covers the full range of RTT, CT, Checkpoint, BPI, and Trace products, primarily around Heathrow with occasional travel across the South, UK/Ireland, and overseas. Must be based in Heathrow/Gatwick locations.
Key Responsibilities:- Install, repair, and maintain Rapiscan systems at customer sites
- Conduct routine preventative and breakdown maintenance
- Provide out-of-hours standby cover as part of established teams
- Deliver basic operator and technical training when required
- Carry out site surveys and advise customers on technical matters
- Diagnose and resolve electrical, mechanical, and software faults
- Complete service documentation and maintain accurate records
- Provide feedback to Engineering, Product Line Management, and QA for continuous improvement
- Experience in a customer-facing engineering role
- Flexibility to travel, often at short notice
- Ability to work under tight deadlines and customer pressure
- Recognised engineering qualifications (BTEC, City & Guilds HNC or equivalent)
- Strong electronics and computer knowledge, with Microsoft Office proficiency
- IT networking knowledge (CCNP or equivalent preferred)
Night Field Service Engineer in England employer: Rapiscan Systems
Contact Detail:
Rapiscan Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer in England
✨Tip Number 1
Get to know the company inside out! Research Rapiscan Systems and their products, especially the detection technology they offer. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Field Service Engineer. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for hands-on assessments! Since this role is all about installation and maintenance, be ready to demonstrate your technical skills. Brush up on your troubleshooting techniques and be prepared to discuss past experiences where you've solved problems under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Rapiscan Systems.
We think you need these skills to ace Night Field Service Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Field Service Engineer role. Highlight your relevant experience in customer-facing engineering roles and any specific skills that match the job description, like troubleshooting and maintenance of detection systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Rapiscan Systems. Mention your flexibility to travel and your recognised engineering qualifications, and don’t forget to show your enthusiasm for the role.
Showcase Your Technical Skills: Since this role requires strong electronics and computer knowledge, make sure to showcase these skills in your application. Mention any relevant certifications or experiences, especially with IT networking and Microsoft Office proficiency.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech
Make sure you brush up on your knowledge of Rapiscan systems and similar detection technologies. Familiarise yourself with the specific products mentioned in the job description, like RTT, CT, and BPI systems. This will show that you're not just interested in the role but also understand the technology you'll be working with.
✨Customer-Focused Mindset
Since this is a customer-facing role, prepare to discuss how you've successfully handled customer interactions in the past. Think of examples where you resolved issues or provided training. Highlighting your communication skills and ability to work under pressure will definitely impress them.
✨Flexibility is Key
Be ready to talk about your flexibility regarding travel and working hours. The role requires occasional travel and out-of-hours standby cover, so share any relevant experiences that demonstrate your adaptability and willingness to go the extra mile for customers.
✨Showcase Your Qualifications
Don’t forget to mention your engineering qualifications and any relevant certifications, especially in electronics and IT networking. If you have experience with Microsoft Office or specific troubleshooting techniques, make sure to highlight these skills during the interview to show you’re well-rounded.
