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- Tasks: Provide technical support and maintenance for advanced cargo inspection systems.
- Company: Join Rapiscan Systems, a leader in detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience with cutting-edge technology.
- Why this job: Make a difference by combating threats and ensuring safety at key locations.
- Qualifications: Technical skills in engineering and a passion for problem-solving.
- Other info: Dynamic role with opportunities for international travel and career growth.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
We are seeking a skilled and dedicated Field Service/Support Engineer to provide high-visibility technical support for our Cargo Vehicle Inspection (CVI) and RTT X-ray Detection Scanner systems across the Wales & Bristol regions with some international travel.
This role involves on-site installation, diagnostics, maintenance, and repair of complex equipment and systems, ensuring optimal operational quality and customer satisfaction.
- Deliver on-site support for CVI and RTT systems, including installation, troubleshooting, maintenance, and overhaul of hardware and software components.
- Diagnose and resolve technical issues across hydraulic, electrical, electro-mechanical, and IT subsystems.
- Act as the primary technical liaison between the company and customers, providing guidance on system operation and maintenance.
- Respond to third-line technical support requests from field engineers, distributors, and customer representatives.
- Provide post-acceptance and defect liability support for mobile and airport cargo inspection systems.
- Participate in the installation of static, gantry, and portal CVI/RTT systems as part of a dedicated team.
- Maintain accurate technical documentation, including service reports, engineering change requests, and database entries.
Some international travel and UK travel including Bristol & Wales.
Field Service Engineer in Bristol employer: Rapiscan Systems
Contact Detail:
Rapiscan Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to professionals in the field of detection technology and engineering. Attend industry events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a job fair or during an interview, be ready to discuss specific examples of how you've tackled technical challenges in the past. This will help them see you as the perfect fit for their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Field Service Engineer. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Field Service Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your technical skills and experience with similar systems, as well as any relevant certifications. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with detection technology and how your background makes you a perfect fit for Rapiscan Systems. Let us know what excites you about the role!
Showcase Problem-Solving Skills: In your application, be sure to include examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Rapiscan Systems!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with complex systems. Brush up on your knowledge of hydraulic, electrical, and IT subsystems. Be ready to discuss specific examples of how you've diagnosed and resolved technical issues in the past.
✨Showcase Your Customer Service Skills
This role involves acting as a liaison between the company and customers. Prepare to share experiences where you provided exceptional support or guidance. Highlight your ability to communicate technical information clearly and effectively.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a hands-on assessment during the interview. Think about how you would approach installation or troubleshooting in real-time. Practising these scenarios can help you feel more confident.
✨Research Rapiscan Systems
Familiarise yourself with Rapiscan's products and services, especially their Cargo Vehicle Inspection and RTT X-ray Detection Scanner systems. Understanding their mission to combat threats will show your genuine interest in the role and the company.