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For Companies At a Glance
- Tasks: Lead the design and delivery of innovative telecom IT solutions using BMC Helix.
- Company: Join a leading telecom company focused on cutting-edge technology.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a significant impact in the telecom industry with your technical expertise.
- Qualifications: 10+ years in IT, with strong experience in BMC Helix and telecom solutions.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Type of Hiring: 12-18 months Fixed Term / Contract
Onsite / Remote work: 100% Work from office
Job Description:
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems
- Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements
- Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks
- Experience working in Agile/Scrum development methodologies
- Strong communication and stakeholder management skills
Technical Lead employer: Rapinno Tech Solutions GmbH
Contact Detail:
Rapinno Tech Solutions GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead
✨Network Like a Pro
Get out there and connect with folks in the telecom industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with BMC Helix and how you've tackled challenges in past projects. We want to see your passion and expertise shine through!
✨Prepare for Technical Interviews
Brush up on your technical knowledge, especially around CMDB architecture and integration with OSS/BSS systems. We recommend doing mock interviews with friends or using online platforms to practice those tricky questions. Confidence is key!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the telecom domain and your hands-on work with BMC Helix. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Technical Lead role. Share specific examples of your past achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Technical Skills: We’re looking for someone with solid technical expertise, especially in areas like CMDB architecture and REST/SOAP integrations. Be sure to include any relevant certifications or projects that demonstrate your capabilities in these areas.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Rapinno Tech Solutions GmbH
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around BMC Helix and ITSM solutions. Be ready to discuss your hands-on experience with Incident, Problem, Change, and Request management, as well as your understanding of CMDB architecture and integrations with OSS/BSS systems.
✨Showcase Your Leadership Skills
As a Technical Lead, you'll need to demonstrate your ability to guide a team. Prepare examples of how you've defined technical standards and development guidelines in the past, and be ready to discuss how you ensure alignment with approved Helix architecture patterns.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of specific scenarios where you've debugged issues across SIT/UAT/Production environments. Highlight your analytical approach using AR System logs and API traces to resolve complex problems.
✨Communicate Effectively
Strong communication is key, especially when collaborating with business stakeholders. Practice articulating how you align technical solutions with business requirements, and be prepared to discuss your experience working in Agile/Scrum methodologies to showcase your adaptability.
