At a Glance
- Tasks: Process orders, provide customer service, and manage delivery tracking in a dynamic office environment.
- Company: Join a reputable building trade company in Swadlincote with a focus on innovation.
- Benefits: Enjoy a competitive salary, cycle to work scheme, health programme, and early finishes on Fridays.
- Other info: Opportunity for uncapped commission and career growth in a vibrant workplace.
- Why this job: Be part of a supportive team and make a real impact in customer satisfaction and sales.
- Qualifications: Minimum one year admin experience, strong communication skills, and a knack for multitasking.
The predicted salary is between 25000 - 25000 € per year.
We are recruiting reliable, experienced hard-working Admin for a building trade customer who deals within loft ladders, sky lights and roof windows in Swadlincote, Derbyshire DE11.
Responsibilities include:
- Processing orders within agreed time frames and following company procedures.
- Providing excellent customer service to ensure customer satisfaction.
- Managing workload effectively and efficiently.
- Monitoring delivery tracking.
- Dealing with enquiries efficiently.
- Monitoring and responding to email inboxes.
- Being proactive in identifying potential sales opportunities on the company’s website.
- Following up on leads and supporting the online business.
- Prompt submission of paperwork to a high standard of accuracy.
- Maintaining records of customer discounts and monitoring monthly promotions.
- Ensuring all invoices are sent out daily, liaising with the Accounts department for credit limit information.
- Assisting with any other duties as reasonably requested by management.
- Occasionally making outbound calls to current clients and customers about promotions and checking in with the occasional cold calls.
Job Types: Permanent, Office based, Full time
Salary: £25k per annum
Schedule: Monday to Friday 8:30am-5pm
Supplemental pay types: Commission pays (uncapped) (will be explained during interview process)
Experience required:
- Good admin background minimum 1 year.
- Happy to talk on the phones.
- Accurate data entry skills.
- Email handling.
- Multitasking.
- Customer service experience.
Benefits:
- Cycle to work scheme (salary sacrifice).
- Health & well-being programme.
- On-site parking.
- Store discount.
- Company pension.
- Early finish on a Friday.
Apply Now! If you meet the criteria and are ready to take the next step in your career, click Apply Now and submit your up-to-date CV. We look forward to speaking with you very soon!
Sales Admin in Swadlincote employer: Rapier
Join a dynamic team in Swadlincote where your contributions as a Sales Admin will be valued and rewarded. With a strong focus on employee well-being, we offer a range of benefits including a cycle to work scheme, health programmes, and an early finish on Fridays, fostering a supportive work culture that prioritises growth and development. This is an excellent opportunity for those looking to thrive in a collaborative environment while making a meaningful impact in the building trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin in Swadlincote
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and services. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match what they’re looking for, especially around customer service and admin tasks.
✨Tip Number 3
Be ready to showcase your skills! Bring examples of your past work or achievements that highlight your admin experience and customer service prowess. This can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Admin in Swadlincote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin experience and customer service skills. We want to see how your background fits with the Sales Admin role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for the building trade and how you can contribute to our success.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Rapier
✨Know Your Stuff
Before the interview, make sure you understand the company and its products, especially in the building trade. Familiarise yourself with loft ladders, skylights, and roof windows. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Admin Skills
Be ready to discuss your previous admin experience in detail. Highlight your data entry skills, how you manage workloads, and any specific software you've used. Prepare examples of how you've handled customer enquiries or processed orders efficiently in the past.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to demonstrate your customer service skills. Think of scenarios where you went above and beyond for a customer or resolved a tricky situation. This will show that you can maintain high customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, how success is measured in the role, or what the company’s future plans are. This shows you're engaged and thinking about how you can contribute to their success.
