At a Glance
- Tasks: Process orders, provide customer service, and identify sales opportunities.
- Company: Dynamic building trade company in Swadlincote.
- Benefits: Competitive salary, commission, health programme, and early Friday finishes.
- Other info: Enjoy on-site parking and a cycle to work scheme.
- Why this job: Join a supportive team and grow your career in a thriving industry.
- Qualifications: Minimum 1 year admin experience and strong communication skills.
The predicted salary is between 25000 - 25000 € per year.
We are recruiting reliable, experienced hard-working Admin for a building trade customer who deals within loft ladders, sky lights and roof windows in Swadlincote, Derbyshire DE11.
Responsibilities include:
- Processing orders within agreed time frames and following company procedures.
- Providing excellent customer service to ensure customer satisfaction.
- Managing workload effectively and efficiently.
- Monitoring delivery tracking.
- Dealing with enquiries efficiently.
- Monitoring and responding to email inboxes.
- Being proactive in identifying potential sales opportunities on the company’s website.
- Following up on leads and supporting the online business.
- Prompt submission of paperwork to a high standard of accuracy.
- Maintaining records of customer discounts and monitoring monthly promotions.
- Ensuring all invoices are sent out daily, liaising with the Accounts department for credit limit information.
- Assisting with any other duties as reasonably requested by management.
- Occasionally making outbound calls to current clients and customers about promotions and checking in with the occasional cold calls.
Job Types: Permanent, Office based, Full time
Salary: 25k per annum
Schedule: Monday to Friday 8:30am-5pm
Supplemental pay types: Commission pays (uncapped) (will be explained during interview process)
Experience required:
- Good admin background minimum 1 year.
- Happy to talk on the phones.
- Accurate data entry skills.
- Email handling.
- Multitasking.
- Customer service experience.
Benefits:
- Cycle to work scheme (salary sacrifice).
- Health & well-being programme.
- On-site parking.
- Store discount.
- Company pension.
- Early finish on a Friday.
If you meet the criteria and are ready to take the next step in your career, click “Apply Now” and submit your up-to-date CV. We’ll be in touch with shortlisted candidates shortly. We look forward to speaking with you very soon.
Sales Admin employer: Rapier
Join our dynamic team in Swadlincote, where we prioritise employee well-being and professional growth. As a Sales Admin, you'll enjoy a supportive work culture that values your contributions, alongside benefits like a cycle to work scheme, health programmes, and an early finish on Fridays. With opportunities for commission and a focus on customer satisfaction, this role offers a rewarding career path in the building trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products, like loft ladders and skylights, will show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and colleagues, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Be proactive during the interview. If they mention potential sales opportunities, share your ideas on how you could help boost their online business. It shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and demonstrate your enthusiasm for the role.
We think you need these skills to ace Sales Admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Admin position. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the building trade.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter to demonstrate your ability to connect with customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Rapier
✨Know Your Stuff
Before the interview, make sure you understand the company and its products, especially in the building trade. Familiarise yourself with loft ladders, skylights, and roof windows. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Admin Skills
Be ready to discuss your previous admin experience in detail. Highlight your data entry skills, how you manage workloads, and any specific software you've used. Prepare examples of how you've handled customer enquiries or processed orders efficiently in the past.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Be Proactive and Positive
Demonstrate your proactive nature by discussing how you've identified sales opportunities in previous roles. Show enthusiasm for the potential to contribute to the company's online business and be ready to talk about how you can help boost their promotions and customer engagement.
