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- Tasks: Join us as an Administrator, handling customer queries and ensuring smooth operations.
- Company: Rapier Employment is a trusted name in recruitment, supporting clients with top talent.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Why this job: Gain valuable experience in a dynamic role while contributing to customer satisfaction.
- Qualifications: Must have admin experience, strong IT skills, and excellent communication abilities.
- Other info: This is a maternity cover position, lasting 6-8 months, with immediate start.
Rapier Employment are looking for an Administrator for maternity cover at our well-known client based in Abingdon. The role is available immediately and will be for approximately 6-8 months cover.
Role: Administrator (maternity cover)
Pay: £13.94 per hour
Time: 40 hours a week, but open to someone working 09:15 - 15:00, or 4 days a week
Days: Monday-Friday
Responsibilities include, but are not limited to:
- Provides pricing and delivery information.
- Works with finance to ensure collections of revenue is received timely.
- Performs follow-up to ensure timely shipment of materials and customer satisfaction.
- Resolve customer service issues and track open sales orders.
- Maintain accuracy of CRM tools for sales organisation and generate quotes.
- Submit KPI and reports in a timely manner.
- Act as first point of contact within the Commercial office during working hours to ensure phone calls are taken and queries are dealt with in a timely manner.
- Update commercial/sales dashboards and reports.
- Act in a professional manner at all times, including communications with customers and clients, demonstrating the company values.
Requirements:
- Working knowledge of Microsoft and other CRM sales tools.
- Working typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.
- Demonstrate experience in an admin or support type role.
- Be self-motivated with the ability to work individually or in a team environment.
- Strong IT skills to include Excel, Word, and PowerPoint.
- Good communication skills with the ability to communicate in both written and verbal forms internally and externally with senior management.
- Strong numerical ability with a problem-solving outlook.
- Be able to remain calm under pressure.
How to Apply: If you meet the above requirements and are interested in joining our team as an Administrator, please submit your resume and a brief cover letter highlighting your relevant experience, or click 'apply' on our website today. Alternatively, you can contact our office on 01235 550300.
Administrator in Abingdon employer: Rapier
Contact Detail:
Rapier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Abingdon
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description. If you have experience with similar systems, be ready to discuss how those skills can transfer to this role.
✨Tip Number 2
Brush up on your Excel skills, especially if you can demonstrate your ability to create reports or manage data effectively. Consider preparing examples of how you've used Excel in previous roles.
✨Tip Number 3
Prepare to showcase your problem-solving abilities. Think of specific instances where you've resolved customer service issues or improved processes, as these will highlight your suitability for the role.
✨Tip Number 4
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where effective communication made a difference in your previous jobs.
We think you need these skills to ace Administrator in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles. Focus on skills like customer service, CRM tools, and your proficiency with Microsoft Office applications.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to handle customer queries and your experience with financial processes. Mention your problem-solving skills and how you can remain calm under pressure.
Highlight Key Skills: Clearly list your strong IT skills, particularly in Excel, Word, and PowerPoint. Also, mention your communication abilities, both written and verbal, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential for an administrative position.
How to prepare for a job interview at Rapier
✨Know Your Role
Familiarise yourself with the responsibilities of the Administrator position. Be prepared to discuss how your previous experience aligns with tasks like managing CRM tools, handling customer queries, and ensuring timely shipments.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be ready to demonstrate your proficiency in Microsoft Office, especially Excel, Word, and PowerPoint. You might be asked about specific functions or tools you've used in past roles.
✨Prepare for Customer Service Scenarios
As the first point of contact, you'll need to handle customer service issues effectively. Think of examples from your past where you resolved conflicts or improved customer satisfaction, and be ready to share these during the interview.
✨Demonstrate Calmness Under Pressure
The job requires maintaining composure in a busy environment. Prepare to discuss situations where you've successfully managed stress or tight deadlines, showcasing your problem-solving abilities and resilience.
