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- Tasks: Support clients in logistics by managing inquiries and complaints with a friendly attitude.
- Company: Reputable recruitment agency with a focus on customer service.
- Benefits: Starting salary of £12.21 per hour, with potential for permanent employment.
- Why this job: Join a dynamic team and make a difference in the logistics sector.
- Qualifications: Customer service experience is a plus, but personality is key.
- Other info: Immediate starts available with comprehensive training provided.
The predicted salary is between 12 - 16 £ per hour.
A well-known recruitment agency is seeking a Customer Service Adviser in Nuneaton. The role involves providing support to clients in the logistics sector, managing inquiries and complaints while maintaining a friendly demeanor.
Previous customer service experience is a plus, but the right personality is more important. With a competitive salary starting at £12.21 per hour, this ongoing position offers a chance for permanent employment after a successful trial. Immediate starts available with comprehensive training provided.
Customer Service Advisor - Logistics (Alcohol) | On-Going in Nuneaton employer: Rapier Employment Ltd
Contact Detail:
Rapier Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Logistics (Alcohol) | On-Going in Nuneaton
✨Tip Number 1
Get to know the company before your interview! Research their values and culture so you can show how you fit in. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to handle inquiries and complaints with ease. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your personality! We want to see your friendly side during the interview. Share stories that highlight your customer service experience and how you’ve handled tricky situations with a positive attitude.
✨Tip Number 4
Apply through our website for the best chance! We keep an eye on applications that come directly from our site, so make sure you submit your details there to stand out from the crowd.
We think you need these skills to ace Customer Service Advisor - Logistics (Alcohol) | On-Going in Nuneaton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. A friendly and approachable tone can make a big difference, especially for a role in customer service.
Highlight Relevant Experience: If you've got previous customer service experience, make sure to mention it! But don’t worry if you haven’t; focus on any roles where you’ve dealt with people or resolved issues. We value the right attitude just as much!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the Customer Service Advisor role!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We’re excited to see your application and hopefully welcome you to the team!
How to prepare for a job interview at Rapier Employment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the logistics sector and the specific challenges it faces. Brush up on common customer service scenarios related to logistics, especially in the alcohol industry, so you can speak confidently about how you'd handle inquiries and complaints.
✨Show Off Your Personality
Since the right personality is key for this role, be yourself! Prepare to share examples of how your friendly demeanour has helped you in previous customer service roles. Authenticity goes a long way in making a great impression.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Nod, ask clarifying questions, and summarise their points to show you're engaged and ready to support clients effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, training processes, or what success looks like in this role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
