Cloud Operations Engineer — Linux & Kubernetes

Cloud Operations Engineer - Linux typically 5-7+ years About RapidFort RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications. We are looking for an experienced Cloud Operations Engineer with strong Linux, Kubernetes, and Bash skills to support the production and delivery environments behind our SaaS platform. The Role This is a hands-on individual contributor position for an engineer who can independently investigate production issues, manage deployments, respond to incidents, and take ownership of operational requests. You will support the day-to-day operation of our platform while improving automation, monitoring, documentation, and operational processes. You should be comfortable troubleshooting beyond documented runbooks, gathering diagnostic evidence, and exercising sound judgment about remediation and escalation. You will work closely with our DevOps, SRE, and Development teams within a follow-the-sun operational model, initially covering India and Europe. This position supports scheduled European coverage and participates in an on-call rotation. Key Responsibilities Monitor production and SaaS environments, respond to alerts, and proactively investigate potential issues. Troubleshoot Linux, Kubernetes, application, and cloud infrastructure problems using logs, metrics, events, and diagnostic tools. Investigate failed or restarting workloads, deployment failures, resource constraints, configuration problems, and service connectivity issues. Execute application and platform deployments using established processes and tooling. Trigger, monitor, and troubleshoot software builds and CI/CD release workflows. Perform approved remediation and rollback procedures, validating service health after changes. Own operational requests through resolution or a clear, accepted handoff to the appropriate team. Coordinate incident response when required, engage relevant engineers, and communicate service impact and investigation progress. Escalate complex issues with clear findings, supporting evidence, and details of actions already taken. Write and maintain Bash scripts to automate recurring operational tasks. Create, maintain, and improve runbooks, troubleshooting guides, and operational documentation. Participate in incident reviews and help address recurring problems. Identify improvements to monitoring, alerting, deployment reliability, and operational efficiency. Provide clear handoffs between regional shifts and participate in scheduled coverage and on-call responsibilities. Essential Experience experience with every additional technology listed is not required. How You Work Take ownership of issues and follow through to resolution. Investigate systematically and use evidence to guide decisions. Understand the impact of production changes and recognise when to act, seek input, or elevate. Communicate clearly during incidents, technical investigations, and regional handoffs. Work independently during assigned coverage while collaborating with a globally distributed team. Look for opportunities to automate repetitive tasks and prevent recurring problems. This is an individual contributor role with no direct people management responsibilities. A specific degree or professional certification is not required. What Success Looks Like Within your first few months, you will be able to: Independently handle routine deployments, builds, and operational requests. Diagnose and resolve common Linux and Kubernetes production issues. Respond to alerts with a structured investigation and appropriate remediation. Provide clear diagnostic findings when escalating complex incidents. Reliably support European operational coverage and regional handoffs. Improve runbooks, automate repetitive tasks, and help reduce recurring incidents. As your understanding of RapidFort’s platform grows, you will have opportunities to expand your technical ownership across cloud infrastructure, Kubernetes, CI/CD, automation, observability, and reliability engineering. Progression can remain on an individual contributor path, with increasing technical scope and responsibility. Location or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr