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- Tasks: Lead strategic UX research to shape a unified security platform and influence product direction.
- Company: Join Rapid7, a leader in intelligent security solutions with a collaborative culture.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact on user experience and drive innovation in security technology.
- Qualifications: Expertise in qualitative and quantitative research methods and strong storytelling skills.
- Other info: Be part of a diverse team that values unique perspectives and fosters excellence.
The predicted salary is between 36000 - 60000 £ per year.
As a Principal UX Researcher at Rapid7, you will help define how we understand customers and use evidence to guide the evolution of a unified, intelligent security platform. This is a highly strategic, hands-on individual contributor role with direct influence on platform navigation, cross-product workflows, AI-assisted experiences, and long-term product direction.
About the Team
The Product Experience and Unified Platform team defines how Rapid7’s products come together as a cohesive platform, ensuring security practitioners can move fluidly across workflows without losing context. The team partners closely with product, design, engineering, and leadership to drive platform decisions that balance customer needs, technical realities, and business priorities.
About the Role
Your primary responsibility will be to drive platform-level research that shapes strategy, informs system-level decisions, and advances an evidence-driven product culture. Specifically, your focus will be to:
- Define and evolve the unified platform research strategy across products, personas, and workflows
- Lead complex, mixed-method research that informs navigation, workflow unification, and AI-assisted experiences
- Translate qualitative and quantitative evidence into clear, compelling insights that influence roadmaps, prioritisation, and investment decisions
- Build research frameworks, playbooks, and enablement practices that scale research effectiveness and maturity across the organisation
The skills and qualities you’ll bring include:
- Strategic research leadership with systems-level thinking
- Deep expertise in qualitative and quantitative research methods
- Strong synthesis and insight storytelling that influences senior stakeholders and executives
- Ability to drive clarity and alignment in ambiguous, complex problem spaces
- Experience leading research across enterprise, multi-product, or platform environments
- Proven ability to influence product strategy beyond feature-level decision making
- Collaboration: Strong partnership with Staff and Principal Designers, Senior Product Managers, and Engineering Leaders
- Experience embedding research insights into modular workflows, navigation structures, and AI-supported interactions
- Ability to connect insights from research, analytics, feedback, and market signals into coherent strategic narratives
- Experience mentoring researchers, designers, product managers, and cross-functional partners
- Ability to build and scale research frameworks, playbooks, and repeatable processes
- Familiarity with measurement frameworks such as sentiment, task success, and behavioural analytics
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
Principal User Experience Researcher in Belfast employer: Rapid7
Contact Detail:
Rapid7 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal User Experience Researcher in Belfast
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Rapid7. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your UX research projects. Make sure to include how your insights shaped product strategies.
✨Tip Number 3
Get ready for interviews by brushing up on your storytelling skills. Be prepared to share how you've influenced product decisions and collaborated with cross-functional teams.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining us!
We think you need these skills to ace Principal User Experience Researcher in Belfast
Some tips for your application 🫡
Show Your Passion for UX Research: When writing your application, let your enthusiasm for user experience research shine through. Share specific examples of how you've influenced product strategy and improved user experiences in your previous roles. We want to see your passion for making a difference!
Tailor Your Application: Make sure to customise your application to align with the job description. Highlight your experience with mixed-method research and strategic leadership. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise: While we appreciate detail, clarity is key! Use straightforward language to convey your insights and experiences. Avoid jargon unless it’s relevant, and make sure your application flows well. We want to understand your journey without getting lost in the details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Rapid7
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, especially in complex environments. This will show your depth of knowledge and strategic thinking.
✨Showcase Your Storytelling Skills
Prepare to share examples of how you've translated research findings into compelling insights. Think about how you can influence stakeholders with your narratives. Practising this will help you articulate your thoughts clearly during the interview.
✨Demonstrate Collaboration
Highlight your experience working with cross-functional teams. Be ready to discuss specific instances where your collaboration with designers, product managers, or engineers led to successful outcomes. This will showcase your ability to work within a team-oriented environment.
✨Prepare for Ambiguity
Since the role involves navigating complex problem spaces, think of examples where you've thrived in ambiguity. Discuss how you drove clarity and alignment in those situations. This will demonstrate your capability to handle the challenges of the position.