Rapid7’s Global Support team is seeking a Senior Manager of Technical Support to lead a high-performing team in Belfast. You will coach engineers, shape how we deliver for customers, and define world-class support in cybersecurity.
You will drive cross-functional change, own performance metrics, and partner with Engineering and Product to improve product supportability, while championing ownership and continuous improvement across the Belfast team.
Global Technical Support Leader – Cybersecurity employer: Rapid7, Inc.
Rapid7, Inc. is an attractive employer due to its commitment to professional growth and a collaborative work environment. Employees are encouraged to innovate and contribute to meaningful changes in the cybersecurity landscape. The company's focus on exceptional customer experiences further enhances its appeal as a workplace.
