At a Glance
- Tasks: Assess vehicle damage repairs and ensure accurate invoicing for completed jobs.
- Company: Join Rapid Repair Network, a fast-growing mobile repair service in the New Forest.
- Benefits: Enjoy a competitive salary, great working environment, and opportunities for progression.
- Other info: Be part of a passionate team in a friendly and supportive atmosphere.
- Why this job: Make a real impact in the automotive industry while working in a beautiful location.
- Qualifications: Experience in crash repairs and customer-focused service skills required.
The predicted salary is between 30000 - 40000 € per year.
Do you have experience in assessing vehicle damage repairs? With our continued expansion, Rapid Repair Network Limited are looking for another Engineer to join our team. Come and join us at our beautiful offices in the New Forest!
If you have experience within crash repairs and you would like to hear more about the role then please feel free to get in touch and we’d be happy to answer any questions you may have!
Who are we looking for?
- Experience working within the motor trade with exposure to crash repairs.
- Able to demonstrate competence using automotive estimate systems.
- Customer focused, passionate about delivering a high standard of service to our customers.
- Ability to prioritise and plan in response to customer requirements.
What you will be doing day to day?
- Engineers main role relates to the correct invoicing of work, using their technical knowledge and experience, checking correct repair processes and procedures have been followed.
- Invoice as soon as possible after a job is complete and all the information received, following up on any missing information that is holding up the invoicing of jobs.
- Check costs from repairers against their matrix to ensure they are charging for the job correctly.
- Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low.
- Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified.
- Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate the approval and timely payment of the invoice.
- Support the resolution of queries on invoices to help get the invoice paid.
- Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM.
- Provide technical support to the business as required, particularly within other Engineering functions with the business to cover for absence.
More about us:
Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our aim is to convert a traditional body shop repair that could take numerous days to repair, into a 1-day repair, making it more convenient for the customer and cheaper for the insurer. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other.
Benefits include:
- Competitive Salary
- Great working environment
- Ability to progress
- Pension
- Additional staff perks & company events
- Free on-site parking
Engineer - Vehicle Images employer: Rapid Repair Network Ltd
At Rapid Repair Network Limited, we pride ourselves on being an excellent employer, offering a competitive salary and a vibrant working environment in the picturesque New Forest. Our team is passionate and supportive, fostering a culture of collaboration and continuous growth, with ample opportunities for career progression and additional perks such as pension plans and company events. Join us in our beautiful 18th-century manor house and be part of a dedicated team that values high standards of service and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - Vehicle Images
✨Tip Number 1
Network like a pro! Reach out to people in the motor trade, especially those who work with crash repairs. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, bring along examples of your work or case studies. It’s a great way to demonstrate your expertise and passion for vehicle repairs.
✨Tip Number 3
Don’t be shy about following up! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Engineer - Vehicle Images
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in assessing vehicle damage repairs. We want to see how your background in crash repairs aligns with what we do at Rapid Repair Network. Don’t be shy—let us know about your skills!
Be Customer-Focused:Since we’re all about delivering top-notch service, it’s crucial to demonstrate your customer-focused attitude. Share examples of how you’ve gone the extra mile for customers in your previous roles. We love a good story!
Get Technical:We’re looking for someone who knows their way around automotive estimate systems. Make sure to mention any relevant tools or software you’ve used in the past. This will show us you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rapid Repair Network Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage repairs and the specific processes involved. Familiarise yourself with automotive estimate systems, as you'll likely be asked about your experience with them during the interview.
✨Show Your Customer Focus
Since customer service is key for this role, think of examples where you've gone above and beyond for a customer. Be ready to discuss how you prioritise customer needs and ensure high standards of service.
✨Prepare for Technical Questions
Expect questions that test your technical knowledge related to crash repairs and invoicing processes. Prepare to explain how you would handle discrepancies in repair costs or how you ensure compliance with industry standards.
✨Be Ready to Discuss Teamwork
This role involves liaising with various teams, so be prepared to talk about your experience working collaboratively. Think of instances where you've supported colleagues or resolved issues together, showcasing your ability to work well in a team environment.
