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- Tasks: Manage client calls, maintain project info, and support the team with administrative tasks.
- Company: Join The Outform Group, a global innovation agency transforming customer experiences for top brands.
- Benefits: Enjoy 27 days holiday, private healthcare, and a 5% pension contribution.
- Why this job: Be part of a dynamic team that values innovation and offers growth opportunities in a creative environment.
- Qualifications: 5+ years in a similar role, strong IT skills, and excellent client-facing abilities required.
- Other info: Work in Fleet, UK, with flexible hours and a collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.
We are looking for an accomplished Account Executive to join our team and share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition, and our people must be proactive and agile collaborators. This role will support the Account Director and team.
The Role: Responsible for managing the administrative and compliance within the team. A strong knowledge of IT including advanced Excel and attention to detail.
Location: Fleet, UK
Hours of Work: 9am – 5.30pm, 37.5 hours per week.
Key Responsibilities:
- Create, update and maintain spreadsheets and project information.
- Managing client calls via Teams/telephone.
- Maintaining ERP project status – Draft, Live, Complete.
- Set up all client projects – Priority, Sharepoint, Monday.com.
- Convert account director’s Excel quotation/pricing document into Sales Estimate within Sugar for approval and ERP Quote for submission to client.
- Convert quotes to sales order once quote approved.
- Updating delivery dates within ERP to reflect real world changes to delivery schedules from PM – tying into bi-weekly invoice update meeting.
- Pulling relevant reports to proactively track changes of data within ERP, e.g., project completion/sales orders being invoiced.
- Manage online portal, including updating product information, receiving new client orders, etc.
- Creation of artwork maps.
- Running bi-weekly invoice calls to ensure invoicing dates are accurate.
- Provide support in chasing PMs for costings, CPAs.
- Creating commercial invoices and packing lists.
- Collating monthly invoice data for client records.
Key Skills and Experience:
- Minimum 5 years’ experience in a similar role, ideally in the manufacturing industry.
- High level of initiative and proactivity with the ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines.
- Knowledge of ERP systems, advanced Excel and good client-facing skills.
Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday.
Account Executive employer: Rapid Displays
Contact Detail:
Rapid Displays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to learning and adapting.
✨Tip Number 2
Brush up on your advanced Excel skills, especially functions that are commonly used in project management and reporting. Being able to showcase your proficiency in Excel can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience managing multiple projects simultaneously. Think of specific examples where you successfully balanced competing deadlines and how you ensured client satisfaction throughout the process.
✨Tip Number 4
Research Outform Group's recent projects and innovations. Being knowledgeable about their work will allow you to engage in meaningful conversations during the interview and show your genuine interest in the company.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and client management. Emphasise your proficiency with IT tools, particularly advanced Excel and ERP systems, as these are crucial for the Account Executive position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your proactive approach and ability to manage multiple tasks effectively.
Showcase Relevant Skills: When detailing your skills, focus on those mentioned in the job description, such as attention to detail, initiative, and client-facing abilities. Use examples from your past work to illustrate how you've successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Rapid Displays
✨Showcase Your IT Skills
Since the role requires a strong knowledge of IT, especially advanced Excel, be prepared to discuss your experience with these tools. Consider bringing examples of spreadsheets or reports you've created that demonstrate your proficiency.
✨Demonstrate Proactivity
The Outform Group values proactive and agile collaborators. During the interview, share specific instances where you took the initiative in previous roles, whether it was streamlining processes or managing multiple projects effectively.
✨Understand ERP Systems
Familiarise yourself with ERP systems as they are crucial for this position. Be ready to discuss any experience you have with such systems and how you've used them to manage project statuses or client information.
✨Prepare for Client Interaction Scenarios
As the role involves managing client calls and maintaining relationships, think of examples where you've successfully handled client communications. Prepare to discuss how you approach client interactions and resolve issues.
