People & Culture Coordinator People & Culture · Service Course, London

Rapha launched in 2004 to redefine cycling apparel. Today progressive design and storytelling has built a global movement.

We love cycling in all its forms, from the city streets to the highest peaks.

And we know its power to transform lives.

Led by innovation, we embody this love through a dedication to the world's greatest sport, by setting a new standard in design and pushing the cutting edge of performance and human craft.

People & Culture Coordinator

At Rapha, our staff are a group of likeminded people who share a passion for cycling.

We're proud of the culture we've created, and as the company grows, maintaining our values and finding the right people to uphold them are essential to the continued success of the business.

The People & Culture Coordinator will play a key role across the full employee lifecycle, from recruitment and on-boarding through to internal communications, employee relations, learning & development and staff benefits.

Reporting into the Senior People & Culture Manager, you'll take ownership of core P&C processes and systems, acting as a trusted point of contact for managers and employees across the business, while ensuring consistent and accurate application of HR policy and process.

Culture is also at the heart of this role.

Beyond day-to-day HR administration, you'll help bring our staff culture to life - coordinating internal activations, rides and events that keep the office connected to the sport and brand we all love.

Whether that’s organising our Getting Started in Cycling programme, our company bike rides or an office competition around a Monument or Grand Tour, you'll be someone who enjoys building team spirit as much as you enjoy getting the process right.

THE ROLE

• Manage new starter and leaver administration, ensuring on-boarding and off-boarding processes run smoothly and on time.
• Own key employee lifecycle events such as inductions and exit interviews.
• Recruitment support - posting jobs on Team Tailor and Linked In, liaising with hiring managers, screening and interview assistance, and generally maintaining a positive candidate experience throughout.
• Coordinate the staff benefits programme, acting as first point of contact for employee queries.
• Maintain and administer HR systems (specifically Teamtailor & Hi Bob), ensuring data accuracy and supporting reporting needs.
• Support on employee relations matters, including note-taking, documentation and follow-up actions.
• Draft references, contracts, letters and other employee documentation.
• Provide first-line guidance to staff and managers on HR policies and procedures, including holidays, sickness absence and benefits.
• Support the monthly payroll run, acting as backup to the payroll administrator.
• Own internal communications and employee engagement initiatives.
• Plan and coordinate internal cultural activations – company rides, racing activations and social events that connect the team to the sport.
• Lead the Rapha Getting Started in cycling programme for new staff joiners, organising logistics and volunteers internally, and encouraging staff participation.
• Provide broader administrative support to the People & Culture team as needed.

ABOUT YOU

Candidates may possess the following skills. We're open to a wide variety of backgrounds and skill sets which may fulfil the requirements in a similar way.

• Previous experience in an HR administration, coordination or assistant role is beneficial but not essential.
• An interest in building a career in People & Culture.
• Highly organised, with the ability to multi-task and manage several workstreams at once.
• Confident and outgoing, with excellent written and verbal communication skills.
• Able to apply discretion and maintain confidentiality at all times.
• Comfortable working across HR systems and the Microsoft Office suite.
• Proactive, pragmatic and comfortable taking ownership of processes.
• Remains calm under pressure in a fast-paced environment.
• High attention to detail and committed to accuracy.
• A team player who builds strong working relationships across the business.
• Genuinely energised by bringing people together - whether that’s a staff ride, a Grand Tour office competition, or Christmas party.
• A passion for cycling and the Rapha brand.
• Working at Rapha

We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:

• Flexible working hours
• Support for ad-hoc remote working during the week - minimum 4 days in office
• 25 days annual leave
• 2 additional days paid time off to participate in a sportive or similar related cycling event
• A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
• An annual clothing allowance of £1,200 for testing and promotional purpose
• A company bonus scheme
• A health cash plan provided by Healthshield worth up to £1405 per year
• Mental health support with Mynd Up
• Free barista coffee and social drinks in the office
• Monthly department social events and quarterly office social away days
• Bike racing expenses up to £35 per race entry
• A 50% staff discount and a discount for family and friends
• Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
• Free membership to the Rapha Cycling Club
• Cycle2Work scheme
• Company Pension Scheme
• Enhanced Parental Leave and Pay
• #J-18808-Ljbffr