At a Glance
- Tasks: Manage creative projects and campaigns from start to finish, ensuring timely delivery.
- Company: Join Rapha, a leader in cycling apparel with a global community.
- Benefits: Flexible hours, generous leave, clothing allowance, and health support.
- Other info: Enjoy a vibrant culture with social events and industry discounts.
- Why this job: Be part of a mission to transform cycling and create impactful stories.
- Qualifications: 3-6 years in creative project management with strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Rapha launched in 2004 to redefine cycling apparel. Today, progressive design and storytelling has built a global movement. At Rapha, we want to make cycling the most important sport in the world, by transforming the lives of millions. We are on a mission to create the world’s greatest club through our Rapha Cycling Club (RCC). The Project Manager, Brand Marketing & Creative will contribute to this mission by bringing structure, clarity and operational excellence to our brand marketing and creative output — enabling world-class campaigns, content and storytelling to be delivered with precision, pace and accountability.
THE ROLE
- Campaign & Content Delivery: Own end-to-end project management of campaigns, projects and content initiatives from briefing through to launch. Build and manage critical paths across cross functional teams including Creative, Brand Marketing, Product Management, Digital, Retail, Wholesale and external partners. Maintain clear, real-time visibility of campaign status across stakeholders and leadership. Run the team’s operating cadence (WIP, stand-ups, review gates, action/decision logs).
- Asset Planning & Paid Media Delivery: Working in partnership with the Brand Manager, define comprehensive, channel-specific asset requirements for each campaign and ensure accurate, on-time creative delivery against all agreed deliverables. Partner closely with the Digital team and Brand Manager to scope and manage complex asset requirements including multiple formats, cut-downs, versioning and localisation. Maintain complete oversight of asset production from briefing through to final supply.
- Workflow, Process & External Resource Management: Ensure the team receives timely inputs from the business (product info, messaging, channel requirements, specs, approvals). Structure reviews so feedback is consolidated, aligned and actionable. Own briefing templates, project tracking systems, intake processes and deliverables governance. Manage engagement with external partners and freelancers alongside functional leads.
- Resource & Capacity Management: Help oversee resourcing across Creative, Copy, Content and Design in partnership with functional leads. Ensure the right people - internal and freelance - are working on the right projects at the right time. Implement lightweight templates and working practices that stick (not over-engineered process).
- Governance, Budget & Deliverables: Manage internal campaign and project budgets, including allocation of spend to freelance resources. Alongside our Producer, help track internal budgets across multiple concurrent campaigns and ensure accurate forecasting and reconciliation. Escalate scope/timeline trade-offs and cross-functional conflicts to the CCO when decisions are required.
SKILLS
- 3–6 years’ experience in creative project management, production or creative operations within an agency or in‑house team.
- Strong understanding of integrated campaign delivery and workflows across brand, content, social and ecommerce - particularly paid media asset complexity and scaling requirements.
- Strong critical path creation and management skills.
- Strong budget management and financial reconciliation experience.
- Experience managing freelance creative resources and external contributors.
- Highly organised with exceptional attention to detail and follow-through.
- Calm under pressure; able to manage multiple complex projects simultaneously.
- Experience with project management and creative tools, namely Asana and Figma.
Working at Rapha
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:
- Flexible working hours
- Support for ad‑hoc remote working during the week - minimum 4 days in office
- 25 days annual leave
- 2 additional days paid time off to participate in a sportive or similar related cycling event
- A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
- An annual clothing allowance of £1,200 for testing and promotional purpose
- A company bonus scheme
- A health cash plan provided by Healthshield worth up to £1405 per year
- Mental health support with MyndUp
- Free barista coffee and social drinks in the office
- Subsidised lunches 3 days per week
- Monthly department social events and quarterly office social away days
- Bike racing expenses up to £35 per race entry
- A 50% staff discount and a discount for family and friends
- Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
- Free membership to the Rapha Cycling Club
- Cycle2Work scheme
- Company Pension Scheme
- Enhanced Parental Leave and Pay
Creative Operations Manager (6 month FTC) employer: Rapha
At Rapha, we pride ourselves on being an exceptional employer that champions creativity and collaboration in the heart of cycling culture. Our flexible working hours, generous annual leave, and unique benefits like a clothing allowance and support for cycling events reflect our commitment to employee well-being and growth. Join us in a vibrant work environment where your contributions will help shape world-class campaigns and storytelling, all while enjoying the perks of being part of a passionate cycling community.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Operations Manager (6 month FTC)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Rapha and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Rapha are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Rapha on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Rapha. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Creative Operations Manager (6 month FTC)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Rapha. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Rapha:Show us that you’ve done your homework! In your application, briefly mention what you admire about Rapha’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Rapha
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Rapha will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Rapha, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
