At a Glance
- Tasks: Manage end-to-end deliveries and support logistics for B2B operations.
- Company: Join Rapha, a leading brand in cycling apparel and culture.
- Benefits: Enjoy remote work options, free coffee, social events, and a 50% discount on apparel.
- Other info: Flexible riding benefits and an annual clothing allowance included.
- Why this job: Be part of a dynamic team focused on outstanding customer service and growth.
- Qualifications: 1 year of logistics experience, strong analytical skills, and great communication abilities.
The predicted salary is between 28800 - 43200 £ per year.
As B2B Logistics Coordinator at Rapha, you will become part of a team that manages the end to end deliveries to our customers. In this role, you will be working closely with the wider Logistics, Wholesale, Retail and Customer Service teams across Rapha, assisting to build a Logistics function that provides outstanding customer service whilst remaining commercially viable. Reporting to the Logistics Operations Manager and supporting the Logistics department, you will support the business in achieving the brand and departmental strategy.
The role and your skills:
- You will provide analysis of B2B performance (Retail and Wholesale) vs forecast, providing recommendations where appropriate.
- Oversee all B2B KPI reporting end to end, from 3PL through to carrier.
- Provide cost analysis of final mile deliveries for all B2B orders.
- Provide support for Rapha pop-up events, working closely with the retail team and 3PL partners.
- Produce commercial invoices where required for time critical shipments.
- Ensure that all B2B orders meet all customs compliance requirements.
- Customs/clearance resolution and management for both web and B2B orders.
- Fulfilling internal stakeholder shipment requests end to end.
- You will manage and engage closely with the 3PL teams, ensuring orders are being processed on time in full.
- Coordinate with the Wholesale team and 3PL to ensure shipments are meeting all ‘Value Add’ requirements with daily checks on progress.
- Booking and procuring freight on an ad-hoc basis.
- Provide support and solutions for potential system changes that would improve the wholesale process, allowing the business to grow.
- Resolve and troubleshoot problem orders throughout the full order and delivery process.
- Oversee 3PL B2B inventory, reporting on weekly and monthly stockholding.
- Wholesaler Onboarding - Understanding the requirements of all WHS and creating process flows/managing the same to ensure 100% compliance.
- Manage Athlete/teams logistics flows from supplier to end recipients.
- Ownership of all Retail and wholesale forecasts with 3PL’s, reporting back to retail, wholesale and logistics teams on performance vs forecast.
- Take responsibility for building an effective and motivational team environment.
Do you have the following?
- Approximately 1 years’ experience in Logistics
- Knowledge of customs and cross border commerce
- Strong analytical, numerical and Excel skills
- Great interpersonal and communication skills
- Strong organisational skills and a get the job done mindset
- The ability to work under pressure and take on constructive criticism
- Flexibility and enthusiasm
- The ability to bring your A game and work to strict deadlines
- A proactive approach to problem solving
Working at Rapha
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:
- Support ad-hoc remote working during the week
- Free barista coffee and social drinks in the office
- Monthly department social events and quarterly office social away days
- We offer a flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle to cycling through our Getting Started Scheme.
- We offer all our employees a 50% apparel discount and a discount for family and friends
- An annual clothing allowance
- Free membership to the Rapha Cycling Club
B2B Logistics Coordinator in London employer: Rapha
Rapha is an exceptional employer that champions a vibrant cycling culture, offering flexible working hours and an annual clothing allowance to support your passion for cycling. With a strong focus on employee engagement and growth, you'll find ample opportunities to develop your career while being part of a community that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land B2B Logistics Coordinator in London
✨Tip Number 1
Familiarise yourself with the logistics industry, especially B2B operations. Understanding the nuances of customs compliance and cross-border commerce will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who have experience with 3PLs. Engaging with them can provide insights into best practices and may even lead to referrals for the position.
✨Tip Number 3
Brush up on your analytical skills, particularly in Excel. Being able to demonstrate your ability to analyse B2B performance data and provide actionable recommendations will be crucial in this role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've resolved logistical challenges in the past. This will highlight your proactive approach and readiness to tackle issues head-on.
We think you need these skills to ace B2B Logistics Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in logistics, particularly any roles that involved B2B operations. Emphasise your analytical skills and any experience with customs compliance or KPI reporting.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role at Rapha and how your skills align with their needs. Mention specific experiences that demonstrate your ability to manage logistics effectively and work under pressure.
Showcase Your Analytical Skills:Since the role requires strong analytical abilities, consider including examples of how you've used data to drive decisions in previous positions. Highlight any experience with Excel or similar tools.
Prepare for Potential Questions:Think about common interview questions related to logistics and customer service. Be ready to discuss how you would handle challenges in the logistics process, especially regarding customs compliance and problem-solving.
How to prepare for a job interview at Rapha
✨Know Your Logistics Basics
Make sure you brush up on your logistics knowledge, especially around customs and cross-border commerce. Being able to discuss these topics confidently will show that you're prepared and understand the complexities of the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis, particularly in relation to B2B performance and KPI reporting. Bring examples of how you've used Excel or other tools to analyse data and make recommendations.
✨Demonstrate Team Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your interpersonal skills and how you can contribute to a positive team environment.
✨Problem-Solving Mindset
Be prepared to discuss specific challenges you've faced in logistics and how you resolved them. This will demonstrate your proactive approach to problem-solving and your ability to work under pressure.
