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For Companies At a Glance
- Tasks: Coordinate customer service and support a dynamic team of engineers and surveyors.
- Company: Leading business in their specialist field with a vibrant office culture.
- Benefits: Generous salary, 28 days holiday, on-site parking, and career development opportunities.
- Why this job: Be the key player in enhancing customer relationships and ensuring smooth operations.
- Qualifications: Excellent communication skills, Microsoft literacy, and a proactive approach.
- Other info: Join a growing team in a fast-paced environment with great career prospects.
The predicted salary is between 30000 - 35000 £ per year.
Location: Chesterfield, UK
Salary: £30,000 to £35,000
Job Type: Full-time, Office Based
About the Role
Our client, a leading business in their specialist field, is seeking a motivated and customer-focused Service Coordinator to join their small team of office staff due to a consistent increase in business throughout 2025. This role is crucial for overseeing day to day office operations to ensure service levels are consistently met. The successful candidate will be managing and maintaining strong customer relationships, as well as supporting and coordinating a team of engineers and surveyors.
Key Responsibilities
- Being the first point of contact for initial customer enquiries
- Booking surveys
- Formalising and issuing surveyors quotations
- Coordinating Surveyors and Engineers diaries
- Making sure relevant equipment is on hand for Engineer appointments
- Manage the full customer service cycle, ensuring compliance at all times.
- Proactively resolve problematic tasks in a timely manner.
- Cross reference timesheets and job sheets
- Check and upload invoices on to Sage
- Undertake additional duties as assigned by management, commensurate with the role.
You Will
- Have excellent communication skills (both written and verbal).
- Enjoy working in a fast-paced environment.
- Be Microsoft literate.
- Possess a keen eye for detail.
- Be proactive in your approach from quote to fulfillment.
- Enjoy being a part of a vibrant culture.
Benefits
- Generous starting salary of £30,000 to £35,000.
- 28 days holiday including bank holidays.
- On-site parking.
- Career development.
If you’re interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now.
Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Service Coordinator in Chesterfield employer: Ranson Barnes Recruitment Limited
Contact Detail:
Ranson Barnes Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer focus and teamwork. Think of examples from your past experiences that showcase your communication skills and attention to detail.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. So, get your application in and let’s land that job together!
We think you need these skills to ace Service Coordinator in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Coordinator role. Highlight your customer service experience and any relevant coordination tasks you've handled in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention your communication skills and how you thrive in fast-paced environments, just like the one we have at StudySmarter.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure to proofread your application materials for any typos or errors. This shows us that you take pride in your work and can manage the full customer service cycle effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our vibrant culture!
How to prepare for a job interview at Ranson Barnes Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like managing customer enquiries and coordinating diaries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you resolved customer issues or coordinated with teams, and be ready to share these stories during the interview.
✨Be Proactive in Your Approach
The job requires a proactive mindset, so come prepared with ideas on how you would handle common challenges in the role. For instance, think about how you would ensure compliance or manage the full customer service cycle efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the tools they use for scheduling, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
