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For Companies At a Glance
- Tasks: Manage credit and collections, ensuring timely payments and healthy cash flow.
- Company: Join a dynamic team in a supportive SME environment.
- Benefits: Enjoy a competitive salary, pension scheme, and up to 25 days holiday.
- Why this job: Make a real impact by building strong customer relationships and solving financial challenges.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Immediate start available with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Location(s): Hamworthy, Poole, BH15 4HF
Job Status: Full Time
Job Type: Permanent
Salary: Dependent on experience
Days and Hours: Mon-Thu 9.00am to 5.00pm, Fri 8.30am to 4.30pm
Hours per week: 37.5
Overview
The Credit Controller plays a key role in managing the company's credit and collections process. This position ensures timely payments from customers, reduces aged debt, monitors credit risk, and maintains healthy cash flow. The ideal candidate is organised, assertive, confident with numbers, and skilled at building strong customer relationships.
Key Responsibilities
- Credit Control & Collections
- Manage and maintain the sales ledger
- Proactively chase outstanding payments via phone, email, and written communication
- Monitor overdue accounts and take appropriate action to recover debt while maintaining customer relationships
- Negotiate payment plans where necessary and ensure agreements are adhered to
- Allocate incoming payments accurately to customer accounts
- Credit Risk & Customer Management
- Conduct credit checks on new and existing customers and recommend credit limits
- Assess customer creditworthiness and highlight potential risks to management
- Place accounts on stop where necessary, ensuring procedures are followed
- Reporting & Record-Keeping
- Prepare daily, weekly, or monthly debtors reports and aged debt analysis
- Escalate problematic accounts to management promptly
- Maintain accurate and up-to-date records of all communications and actions taken
- Internal Collaboration
- Work closely with Sales and the Finance team to resolve invoice disputes
- Provide support during month-end processes, including cash allocation and reconciliations
Skills & Experience Required
- Essential
- Proven experience in credit control, accounts receivable, or a similar finance role
- Strong communication and negotiation skills
- Excellent organisational skills and attention to detail
- Ability to work under pressure and meet deadlines
- Competent user of accounting software and MS Excel
- Desirable
- Knowledge of credit control regulations and best practices
- Experience managing high-volume ledgers
Personal Attributes
- Confident and assertive with a professional manner
- Customer-focused with the ability to build strong relationships
- Problem-solver and proactive thinker
- Team player with a collaborative approach
Benefits
- Company pension scheme
- Onsite parking
- Holiday: Up to 25 days annual holiday after qualifying period (plus statutory holidays)
- Birthday day off as holiday (subject to conditions)
Relevant Experience
Previous experience working in owner managed SME environment (Previous payroll experience would be advantageous)
Existing Qualifications
Good educational standard with minimum GCSE Maths and English or equivalent. Accounting qualifications preferred.
Start Date: Immediate
Credit Controller ACC/0326/02 in Poole employer: ransmission Developments Co
Contact Detail:
ransmission Developments Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller ACC/0326/02 in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you’ll be dealing with payments and customer relationships, practice how you’d handle tough conversations. We all know confidence is key!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed ledgers or resolved disputes in the past. This will help us see how you can fit into our team and tackle the challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller ACC/0326/02 in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in credit control and how you’ve built strong customer relationships.
Show Off Your Skills: Don’t forget to showcase your organisational skills and attention to detail. Mention any experience with accounting software and MS Excel, as these are key for the role. We love candidates who can demonstrate their competencies clearly!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ransmission Developments Co
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your financial knowledge and be ready to discuss your experience with managing ledgers and collections. Be prepared to share specific examples of how you've successfully chased payments or negotiated payment plans.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, demonstrate your ability to build relationships by discussing how you've effectively communicated with customers in the past. Use examples that highlight your assertiveness and professionalism when dealing with overdue accounts.
✨Be Organised and Detail-Oriented
The role requires excellent organisational skills. Bring along any reports or documentation that showcase your attention to detail. Discuss how you manage your workload and ensure that nothing slips through the cracks, especially when it comes to monitoring overdue accounts.
✨Understand the Company’s Needs
Research the company and its credit control processes before the interview. Show that you understand their business model and how effective credit control contributes to their success. This will demonstrate your genuine interest in the role and how you can add value to their team.