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- Tasks: Join our team to create memorable experiences for customers at Mecca venues.
- Company: Mecca, a leading bingo club operator in the UK with a fun atmosphere.
- Benefits: Competitive pay, discounts, sick pay, and access to mental health support.
- Why this job: Be part of a vibrant team and make every visit special for our guests.
- Qualifications: A positive attitude and a passion for customer service are key!
- Other info: Opportunities for apprenticeships and career growth in a lively environment.
This is a fantastic opportunity to come and be a part of Mecca in one of our venues.
As you will know, Mecca is a leading operator of bingo clubs in the UK, and our venues offer amazing great-value food, drink, and live entertainment.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!
What’s in it for you?
- Competitive pay
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping, and more!
- 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Job Description
Our Team Members are trained to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring, and hardworking people to join our team. We want cheeky, chatty, genuine individuals who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Your adaptability will mean that you can get along with different people and work across all sections of the venue. You enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions, able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
- Your attitude is more important than experience; we are looking for people who love looking after customers, are fun, adaptable, caring, and hardworking, who will fit into a cheeky chatty environment.
- A smile for everyone.
Additional Information
We are looking for all-round skilled individuals, especially in catering and cooking.
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Team Member employer: Rank Group
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Mecca and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest and enthusiasm during your interview.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your cheeky, chatty side shine through. Remember, they’re looking for fun and adaptable people, so don’t be afraid to be yourself and share stories that highlight your customer service skills.
✨Tip Number 3
Prepare some questions! Think about what you want to know about working at Mecca. Asking thoughtful questions shows you’re genuinely interested in being part of the team and helps you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Mecca family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the cheeky, chatty side of you that fits perfectly with our team. Don't be afraid to show us how fun and adaptable you are!
Tailor Your Application: Make sure to tailor your application to highlight how you embody our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. We love seeing examples of how you've demonstrated these in your past experiences.
Keep It Friendly and Genuine: Use a friendly tone in your written application. We’re looking for genuine individuals who can make our customers feel like part of the family, so let that warmth come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Mecca family!
How to prepare for a job interview at Rank Group
✨Know the Company
Before your interview, take some time to research Mecca and its values. Understand their STARS values—Service, Teamwork, Ambition, Responsibility, and Solutions—and think of examples from your own experience that demonstrate these qualities. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Personality
As a Team Member, being fun and chatty is key! During the interview, let your personality shine through. Share stories that highlight your adaptability and how you’ve made customers feel welcome in previous roles. Remember, they’re looking for someone who fits into their cheeky, friendly environment!
✨Prepare for Role-Play Scenarios
Expect to be asked about how you would handle specific situations with customers. Practise role-playing common scenarios, like dealing with a difficult customer or making a special occasion memorable. This will help you feel more confident and ready to showcase your problem-solving skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like for a Team Member. This shows your enthusiasm for the role and helps you determine if Mecca is the right fit for you too.
