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- Tasks: Join our vibrant team to deliver an amazing customer experience at Mecca Bingo.
- Company: Mecca Bingo is a fun and engaging venue focused on creating memorable experiences for visitors.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment with no zero-hour contracts.
- Why this job: Be part of a dynamic team, develop your skills, and create a fun atmosphere for customers.
- Qualifications: Friendly, adaptable, and customer-focused; hospitality experience is a plus but not required.
- Other info: Must be 18+; flexible part-time hours available from 8 to 35 hours.
As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.
Whats in it for you:
- Competitive Salary -£11.44 per hour
- Contracts starting from 8 hours – 35 hours – no zero-hour contracts!
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more.
- 50% discount on food and soft drinks for you and up to three friends.
- Pension and Life Assurance.
- Company Sick Pay Scheme.
- Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders.
- Funded Apprenticeships and training for career development.
- Uniform provided- Fantastic new design just launched in 2024.
Qualifications
Key Skills and Experience
- Friendly, adaptable, and caring personality.
- A customer-focused attitude.
- Ability to work in a fast-paced environment.
- Experience in hospitality or customer service is beneficial but not required, as training is provided.
Additional Information
Applicants must be 18 years old or over
This is a part time role so typical contract will be 8-16 hours
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Team Member employer: Rank Group
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for creating a welcoming atmosphere shine through.
✨Tip Number 2
Familiarise yourself with the bingo culture and the specific offerings of Mecca Bingo. This knowledge will help you engage with customers and demonstrate your commitment to the role.
✨Tip Number 3
Highlight your adaptability by sharing examples from past experiences where you've successfully handled changing situations or worked in diverse teams. This will show that you're ready for the dynamic environment at Mecca Bingo.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the team culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mecca Bingo is looking for in a Team Member. Focus on the key skills such as adaptability, customer service, and teamwork.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your customer service skills and any roles where you've worked in a team or fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and adaptable personality. Mention why you want to work at Mecca Bingo and how you can contribute to creating a fun atmosphere for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rank Group
✨Show Your Customer Service Skills
As a Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlight your friendly and caring personality.
✨Demonstrate Adaptability
This role requires you to work across various areas of the venue. During the interview, express your willingness to take on different tasks and adapt to changing situations. Share any experiences where you've successfully adapted to new challenges.
✨Emphasise Teamwork
Teamwork is crucial in creating a fun atmosphere for visitors. Be ready to discuss how you've worked effectively in a team before. Mention specific instances where collaboration led to a positive outcome.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
