Rank Group in Hull is hiring a Team Leader to run a shift level operation, briefing the team, managing breaks, and maintaining service standards. You will ensure the right people are in the right places to deliver a brilliant guest experience and escalate issues when needed.
The role emphasizes frontline leadership, achieving service KPIs, and coaching staff in the moment. A background in hospitality/retail/leisure and a gaming environment is advantageous.
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Team Leader: Frontline Shift Lead & Service Champion employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.
