Rank Group is seeking a proactive Team Leader to manage a shift, drive guest experience, and lead a frontline team within a fast-paced hospitality/retail setting.
You will brief the team, manage rota and breaks, and ensure service runs smoothly while meeting KPIs for customer satisfaction, speed, and cleanliness. This hands-on, high-energy role requires strong people skills and a calm, organised approach.
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Team Leader - Frontline Service & Growth employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.
