- Competitive Pay+ Amazing Perks!
- Hours: Real contracts from 8–35 (no zero‑hour contracts)
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
Bring the fun, deliver the service.
As a Team Member,you’llbe the friendly face on the floormakingcustomersfeelwelcome, serving great food & drink, and keeping the buzz alive from first hello to final game.You’llfollow clear standards, support across different areas, and elevate issues when needed.
Your Impact:
- Guest moments: greet, serve, and supportcustomersso every visit feels special.
- Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
- Game support: help customersunderstand how our games work and keep energy high around the venue.
- Safety & compliance: follow health & safety, food hygiene, licensingand safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.
- One‑team mindset: communicate clearly with colleagues and jump in where needed—Fronthouse, floor, Food & Beverage, cleaning—so service flows smoothly.
You’ll Bring:
- Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
- Pace & focus in a busy environment; organised with good attention to detail.
- Team player energy-clear communication and willingness to learn on shift.
- Experience: previouscustomer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
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Team Member in Tadworth employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.
