At a Glance
- Tasks: Be the friendly face serving customers and keeping the energy high.
- Company: Join Mecca, a people-focused company with a fun atmosphere.
- Benefits: Earn £12.71 per hour plus amazing perks like 50% off food.
- Other info: Enjoy a supportive culture with growth opportunities and exciting projects.
- Why this job: Make every customer visit special while having fun at work.
- Qualifications: Great people skills and a customer-first attitude; experience is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Mecca Southend, Greyhound Trading Park, Southend-On-Sea, Essex, United Kingdom
Posted Friday 27 March 2026 at 01:00
Competitive Salary: £12.71 per hour + Amazing Perks!
Hours: Real contracts from 8–35 (no zero‑hour contracts)
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Uniform provided
Bring the fun, deliver the service. As a Team Member, you’ll be the friendly face on the floor – making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalate issues when needed.
Your Impact
- Guest moments: greet, serve, and support customers so every visit feels special.
- Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
- Game support: help customers understand how our games work and keep energy high around the venue.
- Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.
- One‑team mindset: communicate clearly with colleagues and jump in where needed – Front of house, floor, Food & Beverage, cleaning – so service flows smoothly.
You’ll Bring
- Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
- Pace & focus in a busy environment; organised with good attention to detail.
- Team player energy – clear communication and willingness to learn on shift.
- Experience: previous customer‑service experience in hospitality/retail/leisure helpful but not essential; full training provided.
Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
People‑Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
High‑Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Member in Southend-on-Sea employer: Rank Group
At Mecca Southend, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises your growth and well-being. With competitive pay, fantastic perks like 50% off food and drinks, and a commitment to fostering a people-focused environment, you'll find meaningful opportunities to thrive in your role as a Team Member. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of Southend-On-Sea.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Southend-on-Sea
✨Tip Number 1
Get to know the venue! Before your interview, pop into Mecca Southend and soak up the atmosphere. Familiarise yourself with the layout, the games, and the vibe. This will not only help you feel more confident but also show the team that you're genuinely interested in being part of the fun!
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be the friendly face that keeps customers smiling. Try role-playing with friends or family to get comfortable with greeting and serving. The more you practice, the more natural it will feel when you're on the floor!
✨Tip Number 3
Show off your team spirit! During your interview, highlight any experiences where you've worked well in a team. Whether it's in hospitality, retail, or even group projects at school, sharing these stories will demonstrate that you have the one-team mindset we're looking for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join the Mecca family. Plus, you'll find all the info you need about the role and our amazing perks right there!
We think you need these skills to ace Team Member in Southend-on-Sea
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and upbeat nature. Remember, we’re all about that customer-first attitude!
Tailor Your Application:Make sure to tailor your application to the Team Member role. Highlight any relevant experience in hospitality or customer service, even if it’s just a little bit. We love seeing how your skills can fit into our fun and energetic environment!
Show Your Team Spirit:We’re looking for team players, so make sure to mention any experiences where you’ve worked well with others. Whether it’s in a job, school project, or even a sports team, showing us your collaborative side will definitely catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there!
How to prepare for a job interview at Rank Group
✨Know the Company Culture
Before your interview, take some time to understand Mecca's values and culture. They’re all about being people-focused and creating a fun environment. Show that you resonate with their mission of making every guest moment special!
✨Show Off Your People Skills
As a Team Member, you'll be the friendly face for customers. Prepare examples from your past experiences where you've excelled in customer service. Highlight your upbeat attitude and how you’ve made someone's day better!
✨Demonstrate Team Spirit
Mecca values a one-team mindset, so be ready to discuss how you work well with others. Share stories that showcase your communication skills and willingness to jump in wherever needed. They want to see that you can keep the service flowing smoothly!
✨Be Ready for a Fast-Paced Environment
The role requires pace and focus, especially during busy times. Think of situations where you’ve thrived under pressure and kept things organised. This will show that you can handle the buzz and keep everything running efficiently!
