At a Glance
- Tasks: Lead poker operations, support dealers, and ensure smooth game play.
- Company: Join Grosvenor Casinos, a vibrant part of The Rank Group.
- Benefits: Exciting perks, team incentives, and career progression opportunities.
- Other info: Flexible shifts in a supportive team atmosphere.
- Why this job: Make a real impact in a dynamic casino environment.
- Qualifications: Experience in poker supervision and strong leadership skills required.
The predicted salary is between 25000 - 35000 £ per year.
We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations. You’ll be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time.
Skills & Experience Needed:
- A solid background in poker or table games supervision.
- Strong leadership and communication skills.
- A cool head under pressure.
- A keen eye for detail and a passion for customer service.
- Ideally, hold a valid Personal Functional Licence (PFL).
- A strong understanding of gaming compliance and procedures.
This role operates within a 24/7 casino environment and requires flexibility to work night shifts and weekends. Candidate must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
- As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
- Rewards that keep the excitement going – From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win – Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety – No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together – We set the bar high and support each other to reach it – but we do it as a team, not in competition. Because when one of us wins, we all do.
- Room to grow and move forward – Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
Poker Supervisor in Manchester employer: Rank Group
At Grosvenor Casinos, part of The Rank Group, we pride ourselves on being an exceptional employer that values energy, leadership, and a commitment to outstanding customer service. Our vibrant casino environment offers exciting career progression, comprehensive training, and a supportive team culture where every contribution is recognised and rewarded. With flexible working hours and a focus on personal development, we provide the perfect platform for you to thrive in your role as a Poker Supervisor.
StudySmarter Expert Advice🤫
We think this is how you could land Poker Supervisor in Manchester
✨Tip Number 1
Get to know the poker scene! Familiarise yourself with the latest trends and strategies in poker. This will not only boost your confidence but also show potential employers that you're genuinely passionate about the game.
✨Tip Number 2
Network like a pro! Attend poker events or local tournaments to meet industry professionals. Building connections can lead to job opportunities, and who knows, you might even get a recommendation from someone in the know!
✨Tip Number 3
Practice your leadership skills! Whether it's through volunteering or taking on roles in community events, showcasing your ability to lead and manage people will make you stand out as a candidate for the Poker Supervisor role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Grosvenor Casinos. Don’t miss out on the chance to be part of something exciting!
We think you need these skills to ace Poker Supervisor in Manchester
Some tips for your application 🫡
Show Your Poker Passion:When writing your application, let your love for poker shine through! Share your experiences and what makes you excited about the game. We want to see that you're not just qualified, but genuinely enthusiastic about being a Poker Supervisor.
Highlight Leadership Skills:As a Poker Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've guided others or resolved conflicts – we want to know how you handle pressure and keep things running smoothly!
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to compliance and regulations. In your application, mention specific examples where your keen eye for detail made a difference. This will show us you’re the right fit for maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Rank Group
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, variations, and strategies of the game, as well as the role of a Poker Supervisor. This will show your passion and expertise, making you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or resolved conflicts in high-pressure situations. The interviewers will want to see that you can maintain a cool head and guide dealers effectively, so be ready to share specific stories.
✨Understand Compliance and Regulations
Familiarise yourself with gaming compliance and procedures relevant to the role. Being able to discuss these topics confidently will demonstrate your readiness to ensure fair play and adherence to regulations in the card room.
✨Emphasise Customer Service Excellence
Since delivering an exceptional guest experience is key, think of ways you've gone above and beyond for customers in previous roles. Share these anecdotes to highlight your commitment to customer service and how it aligns with the casino's values.
