At a Glance
- Tasks: Welcome customers, support gaming, serve snacks, and create a fun atmosphere.
- Company: Join the UK's number one Bingo brand with a vibrant community spirit.
- Benefits: Competitive pay, 50% off food, pension, life assurance, and uniform provided.
- Other info: Flexible hours, including night shifts, with opportunities for exciting project work.
- Why this job: Be part of an inclusive team that values your contributions and growth.
- Qualifications: Customer-first attitude; experience in hospitality or retail is a plus but not required.
The predicted salary is between 12 - 14 £ per hour.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off. We're passionate about delivering exceptional customer experiences - and we are looking for people who are too!
Night Shift Team Member Advert
- Competitive Salary: £12.71 per hour, with an enhanced rate of £14.21 per hour applied only when working completed night shifts following night training.
- Hours: Real contracts from 8–35 (no zero-hour contracts)
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Uniform provided
As a Team Member, you’ll be the friendly face on the floor—welcoming customers, supporting play on our machines, serving snacks & drinks, and helping create a great atmosphere from first visit to last spin. You’ll follow clear standards, resolving or escalating issues where needed.
Please note this role operates within our extended venue opening hours, so flexibility will be required to work night shifts including weekends.
Your Impact
- Guest experience: Welcome, support and engage customers so every visit feels enjoyable and seamless.
- Service delivery: Keep the venue clean, safe and well-presented; manage busy periods and ensure standards are kept at all times.
- Machine support: Help customers get started on gaming machines, troubleshoot basic issues, and promote responsible play.
- Safety & compliance: Follow all health & safety, licensing, and safer gambling procedures; confidently engage with customers and challenge where necessary.
- One-team mindset: Work together across the floor, to deliver a consistent, high-quality experience.
You’ll Bring
- Customer-first attitude with great people skills; friendly, upbeat, and helpful.
- Team player energy—clear communication and willingness to learn on shift.
- Previous experience in hospitality, retail, leisure, or a similar environment is helpful but not essential—full training provided.
Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
High-Performance Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Member in London employer: Rank Group
At Mecca Dagenham, we pride ourselves on being an exceptional employer that values inclusivity and employee growth. Our vibrant work culture fosters a supportive environment where team members can thrive, with competitive salaries, fantastic rewards, and opportunities for meaningful project work. Join us in creating unforgettable experiences for our customers while enjoying a fulfilling career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Mecca Dagenham and soak up the atmosphere. Familiarising yourself with the space and the vibe will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable with engaging and supporting others. The more natural it feels, the better!
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves night shifts and weekends, be prepared to discuss your availability during the interview. Highlighting your willingness to adapt will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates. Let’s get you on board at Mecca!
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and upbeat nature. Remember, we’re all about bringing people together!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous experience in hospitality or customer service, even if it’s just a little bit!
Show Your Passion:We love seeing candidates who are genuinely excited about delivering exceptional customer experiences. Share any stories or examples that showcase your commitment to great service and teamwork!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there!
How to prepare for a job interview at Rank Group
✨Know the Company
Before your interview, take some time to research Mecca and its values. Understand their commitment to customer experience and community engagement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Team Member, you'll be interacting with customers constantly. Prepare examples from your past experiences where you've successfully engaged with people or resolved issues. Highlight your friendly and upbeat attitude, as this is key to creating a great atmosphere.
✨Demonstrate Flexibility
Since the role requires working night shifts and weekends, be ready to discuss your availability. Show that you're adaptable and willing to work during busy periods. This will demonstrate your commitment to the role and the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
