Rank Group in Greater London is seeking a Team Leader to run a shift, set the pace, and ensure a brilliant guest experience. You will brief the team, manage rosters within your zone, coordinate breaks, and keep service moving while escalating issues as needed.
The role focuses on frontline leadership, achieving service KPIs, and coaching staff to deliver outstanding customer service in a fast-paced hospitality/retail environment.
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On-Shift Leader - Hospitality Team Coach in London employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.