At a Glance
- Tasks: Serve guests with charisma and create memorable dining experiences.
- Company: Join Grosvenor Casinos, a leading name in UK casinos with vibrant venues.
- Benefits: Earn £15.26 per hour plus tips, free meals, and great discounts.
- Other info: Flexible hours, including nights and weekends, with room for career growth.
- Why this job: Be part of an exciting team in a dynamic environment with endless opportunities.
- Qualifications: Confident, service-driven individuals aged 18+.
The predicted salary is between 30000 - 40000 £ per year.
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
We’re looking for confident, charismatic and service-driven individuals to join our Restaurant team at the flagship casino for the business. As a valued team member, you'll receive the following benefits:
- Competitive Hourly Pay: £15.26 per hour
- Service Charge & Tips: Receive a share of the service charge & tips
- Night Premium Pay: An additional 10% per hour after midnight
- Paid Breaks: 1 hour per shift
- Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
- Free Meal on Shift
- Nest Pension Scheme: We contribute 3% to your pension
- Life Insurance: Coverage provided for peace of mind
- Free Team Uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Why Join Us? As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know. This is a 24/7 environment, so flexibility for nights and weekends will be a part of the role. You must be 18+ and legally entitled to work in the UK.
Experienced Waiter / Waitress employer: Rank Group
At Grosvenor Casinos, we pride ourselves on being more than just a workplace; we are a community where every team member is valued and empowered to thrive. Located in the heart of London, our flagship venue offers competitive pay, generous benefits including tips and service charge, and a vibrant work culture that fosters personal growth and career progression. Join us for an exciting opportunity to be part of a dynamic team that celebrates individuality and rewards passion and performance.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Waiter / Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into Grosvenor Casinos and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Network like a pro! Chat with current employees or even regulars if you can. Building connections can give you insider info on what they’re looking for and might just land you a recommendation when it comes time to apply.
✨Tip Number 3
Show off your personality! When you get that interview, let your charisma shine through. Grosvenor is all about creating vibrant experiences, so don’t be afraid to show them how you can bring energy and enthusiasm to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you about opportunities at Grosvenor Casinos.
We think you need these skills to ace Experienced Waiter / Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! Grosvenor Casinos values confident and charismatic individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Experienced Waiter/Waitress. Highlight any relevant experience in hospitality and customer service, and mention how you can contribute to creating those breathtaking moments for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Rank Group
✨Know the Venue
Before your interview, take some time to research Grosvenor Casinos and specifically The Victoria. Familiarise yourself with their values, the atmosphere they create, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Charisma
As an Experienced Waiter/Waitress, your personality is key! During the interview, let your confidence and charisma shine through. Practice engaging with the interviewer as if they were a guest, demonstrating your ability to create a welcoming environment and connect with people.
✨Highlight Teamwork Skills
Grosvenor Casinos emphasises teamwork, so be prepared to discuss your experiences working in a team. Share specific examples of how you've collaborated with colleagues to enhance customer service or resolve issues. This will illustrate that you understand the importance of working together to achieve high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or busy shifts. Prepare concise stories that highlight your ability to stay calm under pressure and deliver exceptional service.
