Rank Group is seeking a dynamic Head Receptionist to lead our front-of-house team in a fast-paced casino environment. You will set service standards, welcome guests, and drive initiatives to enhance the guest experience across all touchpoints.
As the first point of contact, you will manage a high-performingteam, handle signups, oversee safety and regulatory checks, and ensure 24/7 shifts are covered with flexibility for nights and weekends. Applicants must be 18+ with UK work rights.
Head of Front Desk & Guest Experience (24/7 Casino) in City of Westminster employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.
