At a Glance
- Tasks: Lead poker operations, support dealers, and ensure smooth game play.
- Company: Grosvenor Casinos, a vibrant leader in the UK casino scene.
- Benefits: Exciting perks, team incentives, and opportunities for career growth.
- Other info: Flexible shifts in a lively 24/7 casino atmosphere.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in poker supervision and strong leadership skills required.
The predicted salary is between 25000 - 35000 £ per year.
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations. You’ll be the central figure of poker operations - resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time.
Skills & Experience Needed:
- A solid background in poker or table games supervision.
- Strong leadership and communication skills.
- A cool head under pressure.
- A keen eye for detail and a passion for customer service.
- Ideally, hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
- Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition.
- Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
Card Room Supervisor in Cardiff employer: Rank Group
At Grosvenor Casinos, we pride ourselves on creating a vibrant and inclusive work environment where every team member can thrive. As a Card Room Supervisor in our Cardiff location, you'll enjoy competitive rewards, comprehensive training, and ample opportunities for career progression within a leading leisure brand. Join us to be part of a dynamic team that values passion, performance, and collaboration, all while delivering exceptional experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Card Room Supervisor in Cardiff
✨Tip Number 1
Get to know the casino scene! Visit Grosvenor Casinos, chat with staff and players, and soak up the atmosphere. This will not only give you insights into the role but also show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly face can make all the difference when it comes to landing that interview.
✨Tip Number 3
Prepare for the interview by brushing up on your poker knowledge and leadership skills. Think of examples from your past experiences that showcase your ability to handle pressure and lead a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about what it’s like to work with us at Grosvenor Casinos.
We think you need these skills to ace Card Room Supervisor in Cardiff
Some tips for your application 🫡
Show Your Passion for Poker:When you're writing your application, let your love for poker shine through! Share any relevant experiences or stories that highlight your enthusiasm and knowledge of the game. We want to see that you’re not just applying for a job, but that you genuinely care about the poker community.
Highlight Your Leadership Skills:As a Card Room Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or resolved conflicts. We’re looking for someone who can inspire and guide others!
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to compliance and regulations. In your application, mention specific instances where your keen eye for detail made a difference. This will show us that you understand the importance of maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Rank Group
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, strategies, and nuances of different games. Being able to discuss these confidently will show that you're passionate and knowledgeable about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Grosvenor Casinos values strong leadership, so be ready to demonstrate how you can motivate and guide others in a fast-paced environment.
✨Understand Compliance and Regulations
Familiarise yourself with gaming compliance and procedures relevant to the role. Being able to discuss how you ensure fair play and adherence to regulations will set you apart as a candidate who takes the responsibilities seriously.
✨Bring Energy and Enthusiasm
Grosvenor Casinos thrives on energy and excitement, so let your passion shine through during the interview. Be engaging, ask questions, and show that you’re not just looking for a job, but a place to belong and contribute to an amazing team.
