At a Glance
- Tasks: Welcome customers, support gaming, serve snacks, and create a fun atmosphere.
- Company: Join the UK's number one Bingo brand with a vibrant community spirit.
- Benefits: Earn £12.71 per hour, enjoy 50% off food, and receive full training.
- Other info: Flexible night shifts with opportunities for career advancement.
- Why this job: Be part of an inclusive team that values your contributions and growth.
- Qualifications: Great people skills and a friendly attitude; experience in hospitality is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
At Mecca, we are all about bringing people together for unforgettable experiences. We are the number one Bingo brand in the UK! For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do – which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our teams play a vital part in shaping the future of our brand. Join us, and your career can really take off. We're passionate about delivering exceptional customer experiences – and we are looking for people who are too!
Competitive Salary: £12.71 per hour, with an enhanced rate of £14.21 per hour applied only when working completed night shifts following night training.
Hours: Real contracts from 8–35 (no zero‑hour contracts).
Rewards platform: 50% off food & soft drinks (you + 3), Pension & Life Assurance, Uniform provided.
As a Team Member, you’ll be the friendly face on the floor—welcoming customers, supporting play on our machines, serving snacks & drinks, and helping create a great atmosphere from first visit to last spin. You’ll follow clear standards, resolving or escalating issues where needed.
Please note this role operates within our extended venue opening hours, so flexibility will be required to work night shifts including weekends.
Your Impact:
- Guest experience: Welcome, support and engage customers so every visit feels enjoyable and seamless.
- Service delivery: Keep the venue clean, safe and well‑presented; manage busy periods and ensure standards are kept at all times.
- Machine support: Help customers get started on gaming machines, troubleshoot basic issues, and promote responsible play.
- Safety & compliance: Follow all health & safety, licensing, and safer gambling procedures; confidently engage with customers and challenge where necessary.
- One‑team mindset: Work together across the floor, to deliver a consistent, high‑quality experience.
You’ll Bring:
- Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
- Team player energy—clear communication and willingness to learn on shift.
- Previous experience in hospitality, retail, leisure, or a similar environment is helpful but not essential—full training provided.
Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
People‑Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
High‑Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
