At a Glance
- Tasks: Serve food and drinks, creating memorable experiences for our guests.
- Company: Join the vibrant team at Grosvenor Casinos in Bristol.
- Benefits: Earn £12.92 per hour, enjoy free food during shifts, and have fun team events.
- Other info: Flexible hours with opportunities for career growth in a supportive culture.
- Why this job: Be part of an exciting environment where no two days are the same.
- Qualifications: Enthusiasm and a passion for great customer service are key.
The predicted salary is between 12.92 - 12.92 £ per hour.
Location: 266 Anchor Rd, Bristol BS1 5TT
£12.92 per hour including paid breaks. £1 extra per hour after midnight. 40 hours a week including late nights and weekends.
At Grosvenor Casinos, we don't just offer a place to work, we offer a place to belong. Grosvenor Casinos Bristol is a vibrant, welcoming 24-hour venue with a loyal customer base and a friendly, energetic team. With live table gaming, slots, electronic roulette, poker and sports viewing, every day is exciting. We pride ourselves on great service, strong teamwork and a supportive culture where everyone can grow and thrive.
Why Bristol? Prime central Bristol location with excellent public transport links for easy commuting. Free parking available. Complimentary food available during shifts. A lively team social calendar packed with fun events throughout the year.
The Role: As a Food & Beverage Assistant, you'll play a key role in creating memorable experiences for our customers. From serving drinks and food to providing friendly, attentive service, you'll help create the vibrant atmosphere that makes Grosvenor Casinos special. Whether you're supporting guests on the gaming floor, preparing drinks behind the bar, serving food, or keeping our venue looking its best, you'll be part of a team that's passionate about delivering great hospitality every day. You'll thrive in a fast-paced environment, working closely with colleagues across the venue to ensure every guest feels welcomed, valued and looked after.
Skills & Experience Needed: If you're ready for a new challenge in a fun, fast-paced and supportive environment, we'd love to hear from you. Experience in food and beverage or hospitality is helpful, but not essential. What matters most is your enthusiasm, reliability and commitment to providing exceptional customer service. You'll bring:
- A positive, friendly and approachable attitude.
- Strong communication and teamwork skills.
- A passion for creating great customer experiences.
- The ability to stay calm and deliver excellent service in a busy environment.
- Flexibility and willingness to learn new skills.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us? As part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression opportunities within a leading leisure brand. Rewards that keep the excitement going from team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded. A strong start that sets you up to win. Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills. Work with energy and variety. No two days are the same. You'll help shape how we do things, bring ideas to life and make a real impact. High standards, achieved together. We set the bar high and support each other to reach it, because when one of us wins, we all do. Room to grow and move forward. Whether you're starting out or ready for your next step, we'll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
We're for Everyone: If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care, we'd love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
*Please note: while this role is advertised as Food & Beverage Assistant, the position is known internally as Food & Beverage Host, which will be the job title stated in your contract of employment.
Food & Beverage Assistant in Bristol employer: Rank Group
The Rank Group is an excellent employer, offering a dynamic work environment in the heart of Dundee's vibrant casino scene. With a strong focus on employee growth and development, team members enjoy flexible working hours and the chance to advance their careers within the company. The supportive and energetic culture fosters a sense of belonging, making it a rewarding place for those passionate about delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rank Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rank Group
Don't be shy about reaching out to Rank Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rank Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rank Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!