Team Member in Bolton

• Competitive Salary: £12.71 per hour + Amazing Perks!




• Hours: Real contracts from 8–35 (no zero‑hour contracts)




• Paid breaks




• Rewards platform




• 50% off food & soft drinks (you + 3)




• Pension & Life Assurance




• Company Sick Pay




• Career development opportunities




• Uniform provided

Bring the fun, deliver the service.

As a Team Member, you’ll be the friendly face on the floor – making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalates issues when needed.

Your Impact:

• Guest moments: greet, serve, and support customers so every visit feels special.




• Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.




• Game support: help customers understand how our games work and keep energy high around the venue.




• Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.




• One team mindset: communicate clearly with colleagues and jump in where needed — Front of house, floor, Food & Beverage, cleaning — so service flows smoothly.

You’ll Bring:

• Customer‑first attitude with great people skills; friendly, upbeat, and helpful.




• Pace & focus in a busy environment; organised with good attention to detail.




• Team player energy - clear communication and willingness to learn on shift.




• Experience: previous customer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.

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