Rank Group in Bolton is seeking an experienced Service Desk Lead to manage day-to-day operations and 24/7 coverage. You will monitor performance, optimise rotas, coach the team, and drive continual improvement through automation and better reporting.
This role requires strong ITSM knowledge, people leadership, and the ability to deliver high-quality customer support in a fast-paced environment. Join a busy, customer-focused IT function that values proactive problem solving, data-driven decision
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24/7 IT Service Desk Manager: Lead & Optimize in Bolton employer: Rank Group
Grosvenor Casinos is an exceptional employer, offering a dynamic and supportive work environment in the Cardiff & Bristol area. With a strong focus on employee development, you will benefit from comprehensive training, recognition for your contributions, and the chance to work with cutting-edge technology. Join a team that values individuality and collaboration, where every day presents new challenges and opportunities for growth.
