At a Glance
- Tasks: Lead live table games and support new players in a vibrant casino environment.
- Company: Grosvenor Casinos, a leading name in UK casinos with a welcoming culture.
- Benefits: Exciting career progression, team incentives, and ongoing learning opportunities.
- Other info: Flexible shifts in a 24/7 casino environment; we celebrate individuality and welcome all backgrounds.
- Why this job: Join a dynamic team and make a real impact in a fast-paced, high-stakes environment.
- Qualifications: Proven casino dealer experience and excellent customer service skills required.
The predicted salary is between 25000 - 35000 £ per year.
Location: Grosvenor Birmingham Hill Street, 84 Hill Street, Birmingham, United Kingdom
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
We’re looking for a Senior Dealer with strong casino experience, a calm approach under pressure, and a passion for delivering exceptional service. You’ll lead live table games, support new players, and work closely with the wider team to ensure smooth and professional operations on the gaming floor. You’ll be part of a dynamic team that thrives in a fast-paced, high-stakes environment where attention to detail and customer service are everything.
Skills & Experience Needed:
- Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
- Hold a current PFL (Personal Functional Licence).
- Strong knowledge of live table games and payouts.
- Excellent communication and customer service skills.
- Ability to stay calm under pressure and maintain a professional approach.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
- As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
- Rewards that keep the excitement going – From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win – Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety – No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together – We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
- Room to grow and move forward – Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
Senior Dealer in Birmingham employer: Rank Group
At Grosvenor Casinos, we pride ourselves on creating a vibrant and inclusive work environment where every team member feels valued and empowered. As a Senior Dealer in our Birmingham location, you'll enjoy competitive rewards, comprehensive training, and ample opportunities for career progression within a leading leisure brand. Join us to be part of a dynamic team that thrives on delivering exceptional experiences while supporting each other's growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Dealer in Birmingham
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with dealers, and soak up the atmosphere. This will not only give you insights into the industry but also help you make connections that could lead to job opportunities.
✨Tip Number 2
Practice your skills! Whether it's dealing cards or managing a table, the more you practice, the more confident you'll feel. Consider hosting game nights with friends to sharpen your abilities in a relaxed setting.
✨Tip Number 3
Network like a pro! Attend industry events or join online forums related to casino gaming. Engaging with others in the field can open doors and provide valuable tips on landing that Senior Dealer role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Grosvenor Casinos team. Don’t miss out on the chance to join us!
We think you need these skills to ace Senior Dealer in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the casino industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love what you do and are excited about being part of our team.
Tailor Your Experience:Make sure to highlight your relevant experience as a dealer, especially if you've held a senior role before. We’re looking for someone who can lead live table games, so be specific about your skills and how they relate to the position.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us that you pay attention to detail, which is crucial in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Rank Group
✨Know Your Games
Make sure you brush up on your knowledge of live table games and payouts. Being able to discuss the intricacies of different games will show that you're not just experienced, but also passionate about what you do.
✨Stay Calm Under Pressure
Grosvenor Casinos thrives in a fast-paced environment, so practice staying calm and collected. You might want to role-play some high-pressure scenarios with a friend to get comfortable handling stress during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional service in previous roles. Think of specific situations where you went above and beyond for a customer, as this aligns perfectly with the values of Grosvenor Casinos.
✨Be Ready for Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability openly. Showing that you're flexible and willing to adapt will demonstrate your commitment to being part of the team.
