At a Glance
- Tasks: Plan and manage schedules for service engineers while ensuring customer satisfaction.
- Company: Join KSS Fire Suppression, part of the growing Ranger Fire & Security Group.
- Benefits: Competitive salary, career growth, ongoing training, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be part of a high-demand industry and make a real impact every day.
- Qualifications: 1+ year in scheduling, strong organisation, and excellent communication skills.
Looking for a fast-paced role where no two days are the same? KSS Fire Suppression (part of the growing Ranger Fire & Security Group) is on the lookout for a highly organised, proactive Service Scheduler to keep our operations running smoothly and our customers happy.
What You’ll Be Doing
- Plan and manage daily & weekly schedules for service engineers
- Be the first point of contact for customers (phone & email)
- Keep jobs running on time in a fast-moving environment
- Track productivity and report on performance
- Coordinate project timelines and ensure smooth delivery
- Issue RAMS and job documentation to clients
- Ensure accurate invoicing and job completion
What We’re Looking For
- 1+ year experience in scheduling / planning / service admin
- Strong organisation & multitasking skills
- Calm under pressure in a fast-paced environment
- Excellent communication & customer service skills
- Problem-solver with attention to detail
- Team player who can also work independently
- Confident using Microsoft Office (Word, Excel)
What You’ll Get
- Competitive salary (€30K–€35K)
- Career growth within a fast-expanding group
- Work in a high-demand, essential industry
- Supportive team with a strong company culture
- Ongoing training & development
- Plus excellent extra benefit package
Why Join Us?
At KSS Fire Suppression, we’re part of the ever-growing Ranger Group, and we pride ourselves on delivering 100% service excellence every time. We invest in our people, support their development, and create opportunities to grow within a thriving business. If you’re organised, energetic, and ready to take ownership in a busy and rewarding role — apply now.
Service Scheduler / Coordinator employer: Ranger Services Holdings Limited
KSS Fire Suppression offers an exciting opportunity for a Service Scheduler in Dublin, where you will thrive in a dynamic environment that values organisation and proactive problem-solving. With a competitive salary and a strong emphasis on career growth, our supportive team fosters a culture of excellence and continuous development, ensuring that every employee feels valued and empowered to succeed. Join us in this essential industry and be part of a company that prioritises both customer satisfaction and employee well-being.
Contact Details:
Ranger Services Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Scheduler / Coordinator
✨Tip Number 1
Get to know the company before your interview. Research KSS Fire Suppression and understand their values, services, and culture. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Scheduler, you'll be the first point of contact for customers. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've successfully managed schedules or projects in the past. This will demonstrate your ability to keep things running smoothly in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Scheduler / Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in scheduling or service admin to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to showcase your personality and explain why you’re the perfect fit for the Service Scheduler role. Share specific examples of how you've successfully managed schedules or dealt with customers in the past.
Show Off Your Communication Skills:Since you'll be the first point of contact for our customers, it's crucial to demonstrate your excellent communication skills. Make sure your application is clear, concise, and free of errors to show us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ranger Services Holdings Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Scheduler. Familiarise yourself with scheduling software and tools, as well as the specific needs of KSS Fire Suppression. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisation Skills
Since this role requires strong organisation and multitasking abilities, prepare examples from your past experience where you've successfully managed multiple tasks or schedules. Be ready to discuss how you prioritise work and keep everything running smoothly, especially in a fast-paced environment.
✨Communicate Like a Pro
As the first point of contact for customers, excellent communication skills are a must. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to showcase your problem-solving skills and customer service approach during the interview.
✨Be Ready to Discuss Performance Tracking
Since tracking productivity and reporting on performance is part of the job, come prepared to talk about how you've done this in previous roles. Bring examples of metrics you've used or reports you've created, and be ready to explain how you can apply this experience to ensure smooth operations at KSS Fire Suppression.
