At a Glance
- Tasks: Maintain and troubleshoot security and fire systems in a dynamic environment.
- Company: Join Fidelity, a progressive company with a family ethos and growth opportunities.
- Benefits: Competitive salary, health insurance, company vehicle, and paid overtime.
- Other info: Enjoy social events and ongoing training in a diverse workplace.
- Why this job: Make a real difference in safety while developing your skills in a supportive team.
- Qualifications: Experience in integrated security systems and strong problem-solving skills.
Full-time, Monday to Friday – 08.00 - 17.00
Greater London
Fidelity, part of the Ranger FS Group, is a progressive and expanding NACOSS Gold and BAFE FIRE Gold accredited Integrated Security and Fire Systems company concentrating exclusively on commercial applications. This is a great opportunity to join a friendly and motivated team, with a family ethos and excellent career progression opportunities.
Fidelity's core services are:
- Access Control
- Video Surveillance Systems
- Audio/Video Entryphone
- Intruder Alarms
- IP Based Systems
- Fire Alarms
- Smoke Vents
- Emergency Lighting
- Gate Automation
- Door Automation
Responsibilities:
- Corrective maintenance works - to include fault finding, troubleshooting and a first-time fix whenever possible
- Remedial and small works
- Preventative maintenance
- Client on site liaison
- Working with monitored systems in liaison with our Alarm Receiving Centre
- Act as a Fidelity ambassador when out in the field
- Completion of all required site and electronic paperwork promptly and with attention to detail
- Demonstrate good industry knowledge of all required disciplines
- Participate in regular ongoing internal and external technical, regulatory, and health and safety training
- Mentorship and guidance for junior engineers and apprentices
- Participate in out-of-hours On Call Rota
Key Skills:
- Demonstrate good industry knowledge of all disciplines of integrated Security and Life Safety Systems
- Technically strong on electrical principles
- Excellent problem-solving and fault-finding skills
- Sound knowledge of relevant regulations and standards
Personal Attributes:
- Good communication skills with both customers and colleagues
- Multi-disciplined Service Engineer
- Team orientated
- Strong time-management skills
- Confident user of Microsoft Office and working with networked/IP-based systems
- Proactive
- Able to run works autonomously
- The ability to supervise and motivate other engineers
- Self-motivated and willing to use initiative
Salary and Benefits:
- £32,000 - £40,500, depending on skills and experience
- Company vehicle and fuel card
- Out of hours On Call is required roughly one week in six. £385/week standby payment, plus callouts at: £90 for travel to and first hour on site, your standard overtime rate for subsequent hours
- Paid overtime at 1.5x standard hourly rate
- Company private health insurance scheme for employees and families
- Pension scheme
- Company mobile, tablet and laptop
- Full uniform including PPE
- All specialist tools provided
- 20-25 days annual leave plus Bank Holidays
- Staff social events
- Training and progression opportunities
- Field engineers working area Greater London, with vast majority of sites within M25
This job description is designed to outline the main duties and responsibilities associated with the role, and is not intended to be an exhaustive list of all duties performed.
As an equal opportunities employer, Ranger FS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Security and Fire Systems Service Engineer employer: Ranger Services Holdings Limited
Fidelity, part of the Ranger FS Group, is an exceptional employer located in Greater London, offering a supportive and family-oriented work culture that prioritises employee growth and development. With competitive salaries, comprehensive benefits including private health insurance and generous annual leave, as well as opportunities for training and career progression, Fidelity is dedicated to fostering a motivated team of professionals in the integrated security and fire systems sector.
Contact Details:
Ranger Services Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security and Fire Systems Service Engineer
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✨Directly Apply to Ranger Services Holdings Limited
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We think you need these skills to ace Security and Fire Systems Service Engineer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ranger Services Holdings Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ranger Services Holdings Limited.
How to prepare for a job interview at Ranger Services Holdings Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ranger Services Holdings Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ranger Services Holdings Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ranger Services Holdings Limited.
