At a Glance
- Tasks: Manage weighbridge operations, ensuring accurate data reporting and customer service.
- Company: Join a forward-thinking council committed to environmental responsibility.
- Benefits: Gain valuable experience, competitive pay, and opportunities for career advancement.
- Other info: Dynamic team environment with a focus on collaboration and growth.
- Why this job: Make a difference in waste management while developing essential skills.
- Qualifications: 5 GCSEs or equivalent; driving licence required.
The predicted salary is between 24000 - 28000 £ per year.
KEY RESULT AREAS
- Assist with the council obligations on tonnage data reporting linked to the environmental permit for the landfill site and tax obligations.
- Deal with service requests from customers.
- Review, update and communicate to customers the pricing structure and applicable rates, and monitor that customers are charged the correct rates.
- Collate information and produce data reports from the Council systems in use suitable for performance monitoring and utilisation reports to support senior managers.
- Follow existing accounting procedures for the control and reconciliation of income linked to the service area, including customer set up, issue of invoices and regular checks to verify integrity of data.
- Liaise with internal departments and external organisations as needed.
- Monitor the payment process, carrying out recovery where appropriate.
- Ensure all orders are completed, schemes are coded to appropriate budget lines, and liaise with finance officers on income.
- Work as part of the team to implement, maintain, monitor, and relay to site management for decisions on credit criteria and a credit vetting scheme to check availability and suitability of credit, in collaboration with Finance officers.
- Liaise with customers who pay ‘on-account’ and maintain credit balances, bringing any issues to the attention of the site management.
- Monitor waste streams going in and out of site, chasing missing loads and ensuring weighbridge tickets tally up with those of the end destinations; this will also include monitoring tonnage sent in line with the targets/limits set up by the management team.
- Ensure that all duty of care documents and other statutory notices are effectively and efficiently issued, dispatched, and filed as required.
- Operate the weighbridge and ensure correct functioning of all weighbridge equipment and systems, ensuring all are kept in working order, including requests for regular software updates and replacement of obsolete equipment, and undertaking verification tests.
- Be responsible for ensuring integrity of data captured.
ESSENTIAL
- Hold at least 5 GCSEs or equivalent qualification that supports the skills and abilities for the post, or be able to demonstrate substantial practical knowledge and experience applicable to the duties of this post.
- Full current driving licence.
DESIRABLE
- Experience in an office environment.
KNOWLEDGE
- Knowledge and awareness of health and safety legislation.
- Working knowledge of computer software packages – Excel, Word and Outlook as a minimum.
DESIRABLE
- Knowledge of Local Government services and operational service delivery.
- Working knowledge of payment systems.
EXPERIENCE
- Proven experience of using online systems and computer packages to be able to support the role.
DESIRABLE
- Have experience in the waste sector or demonstrate transferable experience.
- Experience in operating payment and accountancy systems.
- Experience in customer service environment and dealing with customer queries and complaints.
Aptitude & Skills
- Ability to understand and ensure compliance with specifications, contract documentation and health and safety requirements.
DESIRABLE
- Ability to work with others, both internally and externally, to improve service provision.
- Ability to communicate confidently and effectively to a wide range of colleagues.
Weighbridge Administrator in Cardiff employer: Rangam
As a Weighbridge Administrator, you will join a supportive and collaborative team dedicated to environmental responsibility and community service. Our company offers a positive work culture that prioritises employee development, with opportunities for training and growth within the local government sector. Enjoy the unique advantage of working in a role that directly contributes to sustainable practices while benefiting from competitive pay and comprehensive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Weighbridge Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the waste management and local government sectors. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to data reporting and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, especially if you’ve dealt with tonnage data or customer queries. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Weighbridge Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Weighbridge Administrator role. Highlight any relevant experience, especially in data reporting and customer service, to show us you’re the right fit for the job.
Show Off Your Skills:Don’t forget to showcase your skills with software like Excel and Word. We want to see how you can use these tools to manage data and support our team effectively.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Rangam
✨Know Your Numbers
As a Weighbridge Administrator, you'll be dealing with tonnage data and pricing structures. Brush up on your numerical skills and be ready to discuss how you would ensure accurate reporting and compliance with tax obligations. Being able to demonstrate your understanding of these concepts will impress the interviewers.
✨Showcase Your Tech Savvy
Familiarity with software like Excel, Word, and Outlook is essential for this role. Before the interview, practice using these tools to create reports or manage data. Be prepared to talk about any experience you have with online systems and how you've used technology to improve processes in previous roles.
✨Customer Service is Key
You'll be handling service requests and customer queries, so it's crucial to highlight your customer service experience. Think of specific examples where you've successfully resolved issues or improved customer satisfaction. This will show that you can effectively communicate and build relationships with clients.
✨Understand the Bigger Picture
Research the council's environmental permit obligations and waste management practices. Showing that you understand the importance of these regulations and how they impact the role will demonstrate your commitment and readiness to contribute to the team. It’s all about showing you’re not just filling a position but are genuinely interested in the work.
