At a Glance
- Tasks: Coordinate engineer schedules and manage work orders for maximum efficiency.
- Company: Join a national Facilities Management client in Wakefield.
- Benefits: Competitive pay rate, Monday to Friday hours, and a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact by ensuring smooth operations in a dynamic workplace.
- Qualifications: Experience with CAFM systems and strong communication skills required.
The predicted salary is between 30000 - 36400 £ per year.
Are you an experienced Administrator based in Wakefield? Randstad C&P are working with a national Facilities Management client who are needing Helpdesk Admins for a temporary contract on their site in Wakefield.
Package: Competitive pay rate between GBP13ph - GBP15ph (PAYE) Monday to Friday, 40 hours per week 8.30am to 5pm Temporary contract.
Duties:
- Coordinate engineer schedules by matching their specific skills and locations to the current list of repair tasks to maximise efficiency.
- Update the CAFM system to reflect the real-time status of work orders.
- Organise planned preventative maintenance, ensuring that statutory safety inspections are booked and completed before they expire.
- Ensure that all job notes, time logs, and completion details are recorded accurately for audit purposes.
Requirements:
- Experience working on CAFM systems.
- Previous helpdesk experience within a similar FM environment.
- Strong communication skills.
- Ability to work in part of a team.
Interested? Apply today with an updated CV.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Administrator in Wakefield employer: Randstad
Join a dynamic team at a leading national Facilities Management company in Wakefield, where your role as an Administrator will be pivotal in ensuring operational efficiency. Enjoy a competitive pay rate, a supportive work culture that values diversity and equality, and opportunities for professional growth within a collaborative environment. This temporary contract offers a chance to enhance your skills while contributing to meaningful projects in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Wakefield
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Randstad.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Randstad. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Administrator in Wakefield
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Randstad.
How to prepare for a job interview at Randstad
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Randstad's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Randstad offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
