At a Glance
- Tasks: Deliver top-notch customer service and help customers find their perfect mattress.
- Company: Leading specialist in mattresses and beds, focused on quality and comfort.
- Benefits: Earn £15.00 per hour plus commission, with flexible part-time hours.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Join a friendly team and make a real difference in customers' sleep quality.
- Qualifications: Retail or customer service experience and strong communication skills.
Senior Recruitment Consultant at Randstad
Pay: £15.13 per hour (+ commission)
Contract: No fixed end date, 30-40 hours per week
About Us
Our client is a leading specialist in mattresses and beds, dedicated to helping customers achieve their best night’s sleep. From luxury mattresses to expertly designed bed frames, they pride themselves on offering comfort, quality, and honest advice.
The Role
They’re looking for a confident and customer-focused Sales Associate to join their friendly team at Westfield Shopping Centre. This role is perfect for someone who enjoys connecting with people, sharing product knowledge, and creating a welcoming in-store experience.
As part of the sales team, you’ll:
- Provide exceptional customer service - greeting every customer with a smile and genuine interest.
- Offer expert advice on the range of mattresses and beds, helping customers find their perfect fit.
- Confidently explain product features, benefits, and differences to support customers in making informed decisions.
- Close sales with a consultative, customer-first approach.
- Engage in light upselling - giving product suggestions/recommendations alongside their initial enquiry
- Maintain a tidy, inviting showroom that reflects the brand’s high standards.
About You
You’re approachable, enthusiastic, and genuinely enjoy helping people. You take pride in providing great service and are comfortable working towards sales goals without being pushy.
We’d love to hear from you if you have:
- Experience in retail, sales, or customer service.
- Strong communication skills and a warm, engaging manner.
- The ability to work both independently and as part of a small, supportive team.
- Availability for at least 2 shifts per week, including weekends, evenings and holiday periods, as needed.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Manchester
✨Tip Number 1
Get to know the company before your interview! Research their products and values so you can show genuine interest. This will help you connect with the team and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Practice your sales pitch! Think about how you'd approach a customer in-store and what questions you'd ask to understand their needs. This will help you feel more confident when it comes to closing sales during your interview.
✨Tip Number 3
Show off your personality! Being approachable and enthusiastic is key in retail, so let your warmth shine through. Smile, make eye contact, and engage with your interviewer as if they were a customer.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Sales Assistant in Manchester
How to prepare for a job interview at Randstad
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of mattresses and beds the company offers. Being able to discuss product features and benefits confidently will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you greeted customers, handled inquiries, and resolved issues. This will demonstrate your ability to connect with people and create a welcoming atmosphere.
✨Practice Your Sales Approach
Since the role involves upselling and closing sales, practice a consultative sales approach. Role-play scenarios where you recommend products based on customer needs. This will help you articulate your thought process during the interview.
✨Be Enthusiastic and Approachable
During the interview, let your personality shine through! Show enthusiasm for the role and the brand. A warm, engaging manner will resonate well with the interviewers and reflect the qualities they’re looking for in a Sales Associate.
