At a Glance
- Tasks: Support the sales team and manage customer inquiries in a green energy sector.
- Company: Join a global leader in electrification and green technology.
- Benefits: Competitive pay, flexible hours, and potential for contract extension.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Kickstart your career in a meaningful industry with real impact.
- Qualifications: 2+ years in admin or customer service; strong problem-solving skills.
The predicted salary is between 19 - 19 £ per hour.
Location: Peterborough (Fully Onsite)
Pay Rate: GBP18.00 - GBP19.00 per hour
Contract: 6 Months (with extension potential)
Hours: 37 hours per week (Flexible working hours & early Friday finish options)
Why This Role? Are you ready to kickstart your career in a sector that genuinely matters? This is your opportunity to join a global manufacturing leader's newly evolving division dedicated to electrification, decarbonisation, and green technology. While this is an entry-level position, you will be right at the heart of innovation – acting as a critical link between global clients, dealers, and cutting-edge commercial infrastructure projects. If you want a role that offers true professional growth, a collaborative team, and a pathway into the future of engineering technology, this is it.
What You'll Do (The Day-to-Day)
- Provide administrative and in-house support to the commercial sales team, ensuring customers and dealers enjoy a seamless experience.
- Be the First Point of Contact: manage inquiries regarding new subscriptions, lease replacements, and customer orders.
- Track & Coordinate: monitor, prioritise, and track order statuses from creation to delivery, keeping customers updated every step of the way.
- Database & Admin Management: maintain high-accuracy records of contacts, accounts, and schedules using MS Office.
- Relationship Building: work closely with stakeholders to understand their needs, resolve issues effectively, and help guide them through their green energy transition.
What We Are Looking For
We are focused on transferable skills, not domain expertise! We are entirely open to backgrounds from any fast-paced industry (e.g., IT, FMCG, Construction, Retail, Rail, Hospitality).
Experience: ~2+ years of general administrative, customer service, or coordinator experience.
The "Top 3" Skills:
- Strong problem-solving and issue-management abilities.
- Impeccable attention to detail.
- Clear, structured, and professional communication skills.
Tech Savvy: intermediate skills in Microsoft Office (Excel, Word, PowerPoint). Experience with CRM systems like Salesforce is a plus, but not required.
Mindset: A customer-first attitude, a collaborative team spirit, and the confidence to ask questions and take initiative. (A degree is desirable but absolutely not essential - your practical experience and drive are what matter most).
Apply today!
Application & Equal Opportunity
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Account Coordinator in Peterborough employer: Randstad
Join a forward-thinking global manufacturing leader in Peterborough, where your role as an Account Coordinator will place you at the forefront of green energy and electrification. With flexible working hours, a collaborative team environment, and ample opportunities for professional growth, this position not only offers a competitive pay rate but also a chance to contribute to meaningful projects that drive innovation in sustainable technology.
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator in Peterborough
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Randstad value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Randstad a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Randstad!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Randstad.
We think you need these skills to ace Account Coordinator in Peterborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Randstad!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Randstad
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
