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- Tasks: Support ONS survey participants by visiting residents and encouraging survey completion.
- Company: Join the Office for National Statistics, shaping UK policies and improving communities.
- Benefits: Earn £12.55 per hour, with fuel and meal allowances, plus flexible hours.
- Other info: Contract lasts 5 months; work 20-30 hours per week, Monday to Friday.
- Why this job: Make a real impact while enjoying flexibility and independence in your work.
- Qualifications: 1 year UK experience, full driving license, strong communication skills, and basic tech knowledge required.
Make a difference every day while working on your own schedule-flexibility and purpose in one rewarding role!
As a Customer Service Field Agent Driving, you\’ll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.
Company- Office For National statistics
Location- Telford
Why You\’ll Love This Role:
- Pay: £12.55 per hour
- Fuel Allowance: £0.45 per mile
- Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
- Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday\’s
- Contract: 5 Months
What You\’ll Need:
- Must have 1 year UK experience in any role
- Full UK driving license and your own car (business car insurance required)
- Strong communication skills and ability to work independently
- Basic tech skills with a laptop and smartphone
- Good Knowledge on Microsoft Excel and Google spreadsheets.
- DBS check or proof of one completed in the past 3 months
If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
skills
communication
Customer service field agent driving Telford employer: Randstad
Contact Detail:
Randstad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service field agent driving Telford
✨Tip Number 1
Familiarise yourself with the Office for National Statistics and their mission. Understanding their goals and how your role as a Customer Service Field Agent contributes to shaping UK policies will help you articulate your passion during any discussions.
✨Tip Number 2
Brush up on your communication skills, especially in engaging with diverse individuals. Practising how to encourage survey participation and provide support can make a significant difference when you're out in the field.
✨Tip Number 3
Make sure your driving skills are sharp and that your vehicle is in good condition. Since you'll be travelling within a 40-mile radius, being confident behind the wheel will help you manage your time effectively and reduce stress.
✨Tip Number 4
Get comfortable with basic tech tools like Microsoft Excel and Google spreadsheets. Being able to efficiently record data and manage your schedule will showcase your organisational skills and readiness for the role.
We think you need these skills to ace Customer service field agent driving Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles or positions where you've demonstrated strong communication skills. Mention your driving experience and any tech skills that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the Customer Service Field Agent role. Emphasise your ability to work independently, your communication skills, and your commitment to helping others, as these are key aspects of the job.
Highlight Flexibility and Availability: In your application, clearly state your availability for the flexible hours mentioned in the job description. This shows that you understand the role's requirements and are ready to adapt to the schedule.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Randstad
✨Showcase Your Communication Skills
As a Customer Service Field Agent, strong communication is key. Prepare examples of how you've effectively communicated with others in previous roles, especially in challenging situations.
✨Demonstrate Independence
This role requires you to work independently. Be ready to discuss times when you've successfully managed tasks on your own, highlighting your ability to self-motivate and organise your schedule.
✨Familiarise Yourself with Technology
Since basic tech skills are essential, brush up on your knowledge of Microsoft Excel and Google spreadsheets. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in the past.
✨Understand the Role's Purpose
Research the Office for National Statistics and understand the importance of the surveys you'll be supporting. Being able to articulate why this role matters can set you apart from other candidates.