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- Tasks: Support ONS survey participants by visiting residents and encouraging survey completion.
- Company: Join the Office for National Statistics, shaping UK policies and improving communities.
- Benefits: Earn £12.55 per hour, with fuel and meal allowances, plus flexible hours.
- Why this job: Make a real impact while enjoying flexibility and independence in your work.
- Qualifications: 1 year UK experience, full driving license, strong communication skills, and basic tech knowledge required.
- Other info: Contract lasts 5 months, with hours ranging from 20-30 per week.
Balance flexibility with purpose-make each day count.
As a Customer Service Field Agent Driving, you\’ll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.
Company- Office For National statistics
Location- Ivybridge
Why You\’ll Love This Role:
- Pay: £12.55 per hour
- Fuel Allowance: £0.45 per mile
- Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
- Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday\’s
- Contract: 5 Months
What You\’ll Need:
- Must have 1 year UK experience in any role
- Full UK driving license and your own car (business car insurance required)
- Strong communication skills and ability to work independently
- Basic tech skills with a laptop and smartphone
- Good Knowledge on Microsoft Excel and Google spreadsheets.
- DBS check or proof of one completed in the past 3 months
If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
skills
communication
Customer service field agent driving Ivybridge (National) employer: Randstad
Contact Detail:
Randstad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service field agent driving Ivybridge (National)
✨Tip Number 1
Familiarise yourself with the Office for National Statistics and their mission. Understanding their goals and how your role as a Customer Service Field Agent contributes to shaping UK policies will help you articulate your passion and commitment during any discussions.
✨Tip Number 2
Brush up on your communication skills, especially in face-to-face interactions. Since you'll be visiting residents, practice how to engage them effectively and encourage survey participation. Role-playing scenarios with friends or family can be a great way to prepare.
✨Tip Number 3
Make sure your driving skills are sharp and that your vehicle is in good condition. Since this role involves travelling within a 40-mile radius, being confident behind the wheel will not only ease your mind but also ensure you can focus on your primary task of supporting survey participants.
✨Tip Number 4
Get comfortable with basic tech tools like Microsoft Excel and Google spreadsheets. Being able to efficiently manage data and communicate findings will be crucial in this role, so consider taking a quick online course or tutorial to boost your confidence.
We think you need these skills to ace Customer service field agent driving Ivybridge (National)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles or positions where you've demonstrated strong communication skills. Mention your driving experience and any tech skills that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the Customer Service Field Agent role. Emphasise your ability to work independently, your communication skills, and your commitment to helping others, as these are key aspects of the job.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Microsoft Excel and Google spreadsheets, as well as your basic tech skills. This will show that you meet the technical requirements of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Randstad
✨Showcase Your Communication Skills
As a Customer Service Field Agent, strong communication is key. Prepare examples of how you've effectively communicated with others in previous roles, especially in challenging situations. This will demonstrate your ability to engage with residents and encourage survey completion.
✨Demonstrate Independence and Flexibility
This role requires working independently and managing your own schedule. Be ready to discuss how you've successfully worked autonomously in the past and how you adapt to changing circumstances. Highlight any experiences where you balanced flexibility with purpose.
✨Familiarise Yourself with Tech Tools
Since basic tech skills are essential, brush up on your knowledge of Microsoft Excel and Google spreadsheets. Be prepared to discuss how you've used these tools in previous jobs, as this will show your readiness to handle the technical aspects of the role.
✨Prepare for Questions on Community Impact
Understanding the importance of the ONS survey in shaping UK policies is crucial. Research the impact of surveys on communities and be ready to express why you believe this work is important. This will show your commitment to the role and its purpose.
