Customer Service Field Agent - Driving
Customer Service Field Agent - Driving

Customer Service Field Agent - Driving

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers while driving around Birmingham, conducting surveys and having positive conversations.
  • Company: Join Randstad, a leading recruitment agency known for connecting talent with opportunities.
  • Benefits: Earn £12.55 per hour, mileage reimbursement, and meal allowances during your shifts.
  • Why this job: Perfect for those who love variety, enjoy meeting new people, and thrive in fast-paced settings.
  • Qualifications: Must have a valid UK driving license, own a car, and be self-motivated with great communication skills.
  • Other info: Temporary role with flexible hours, weekly pay, and potential for ongoing work.

<div><strong>Are you seeking a dynamic customer-facing position that offers variety and opportunities to interact with new people? If you thrive in fast-paced environments and enjoy engaging in positive conversations, this role may be a great fit for you.</strong></div><div><strong> </strong></div><div><ul><li><p>Position: Driving Field Agent </p></li><li><p>Location: Birmingham</p></li><li><p>Hourly rate: £12.55</p></li><li><p>Duration: 3 months+ </p></li><li><p>Hours: 22 -30 pw (Monday – Friday, occasional Saturdays)</p></li><li><p>Contract type: Temporary (weekly pay through Randstad) </p></li><li><p>Randstad contact: The team on 01622 585980</p></li></ul><p> </p><p dir=\”ltr\”><strong>Requirements:</strong></p><ul><li dir=\”ltr\”><p dir=\”ltr\”>Valid UK Driving License</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Owned Car</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Willing to complete a DBS</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Willing to obtain business car insurance</p></li><li dir=\”ltr\”>Willing to travel up to 40 miles</li></ul><p> </p><p dir=\”ltr\”><strong>Competencies required:</strong></p><ul><li dir=\”ltr\”><p dir=\”ltr\”>Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys </p></li><li dir=\”ltr\”><p dir=\”ltr\”>Self-disciplined, self-motivated, and happy to work with minimum supervision.</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Be proficient in the use of laptop and smartphone</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Can demonstrate ability to be organised with well-developed planning skills</p></li><li dir=\”ltr\”><p dir=\”ltr\”>Proficient in using laptop and smartphone to receive, view and input information</p></li></ul><div><strong>Benefits:</strong></div><div><strong> </strong></div><div><ul><li>0.45p per milage</li><li>1 meal per 5 hours (£7.50), 2 meals per 10 hours (£15)</li></ul><p><strong>If you are interested but email or call 01622585980</strong></p></div></div><p>Randstad Business Support is acting as an Employment Business in relation to this vacancy.</p>PandoLogic. , Location: Birmingham, ENG – B12 0HP

Customer Service Field Agent - Driving employer: Randstad

At Randstad, we pride ourselves on being an excellent employer that values our employees' growth and well-being. As a Customer Service Field Agent in Birmingham, you'll enjoy a supportive work culture that encourages positive interactions and offers flexible hours, competitive pay, and travel reimbursements. With opportunities for professional development and a dynamic work environment, you'll find meaningful and rewarding employment with us.
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Contact Detail:

Randstad Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Field Agent - Driving

✨Tip Number 1

Familiarize yourself with the local area in Birmingham. Knowing the streets and neighborhoods will help you navigate efficiently and engage with respondents more effectively.

✨Tip Number 2

Practice your verbal communication skills. Engage in conversations with friends or family to build your confidence in persuading others, as this is crucial for the role.

✨Tip Number 3

Make sure your smartphone and laptop are ready for use. Familiarize yourself with any apps or software you might need to input information during your surveys.

✨Tip Number 4

Be prepared to demonstrate your self-discipline and motivation. Think of examples from your past experiences where you successfully worked independently and managed your time well.

We think you need these skills to ace Customer Service Field Agent - Driving

Excellent Verbal Communication Skills
Persuasion Skills
Self-Discipline
Self-Motivation
Organizational Skills
Planning Skills
Proficiency in Laptop and Smartphone Use
Ability to Work with Minimum Supervision
Customer Engagement
Time Management
Adaptability
Problem-Solving Skills
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles that required strong verbal communication skills. Emphasize your ability to engage with people and persuade them, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your valid UK driving license, owned car, and willingness to travel. Highlight your self-discipline and motivation to work independently.

Showcase Technical Proficiency: Since the role requires proficiency in using a laptop and smartphone, mention any relevant experience you have with technology. Provide examples of how you've used these tools effectively in previous jobs.

Prepare for the DBS Check: Be ready to discuss your willingness to complete a DBS check in your application. This shows your commitment to the role and understanding of the requirements involved.

How to prepare for a job interview at Randstad

✨Show Your Communication Skills

Since this role requires excellent verbal communication, be prepared to demonstrate your ability to engage in positive conversations. Practice active listening and think of examples where you've successfully persuaded someone to participate in a survey or similar activity.

✨Highlight Your Self-Motivation

This position requires self-discipline and the ability to work with minimal supervision. Share specific instances from your past experiences where you took initiative and managed your time effectively without direct oversight.

✨Demonstrate Organizational Skills

Being organized is crucial for this role. Prepare to discuss how you plan your day, manage your tasks, and keep track of your interactions. You might even want to bring a planner or digital tool that you use to stay organized.

✨Familiarize Yourself with Technology

As proficiency in using a laptop and smartphone is required, make sure you are comfortable with the technology you'll be using. Be ready to talk about any relevant software or apps you have experience with, especially those related to data input and communication.

Customer Service Field Agent - Driving
Randstad
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  • Customer Service Field Agent - Driving

    Birmingham
    Full-Time

    Application deadline: 2027-01-30

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    Randstad

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