Human Resources Project Manager in London

Location: London - Hybrid

Duration: 12 Months

The Opportunity

From technology and product innovation to corporate responsibility and community development, our client is making their mark on the financial services industry. They are a global company with diverse people and experiences, and a network of over 35,000 employees spanning more than 100 markets. Success comes from the impact their employees have – on clients, communities and each other. Our client is committed to providing an inclusive environment where all employees feel valued and supported.

This position requires an experienced Senior Benefits Project Manager with the ability to partner effectively with the existing benefits team and influence stakeholders at all levels of the organisation.

Specific Duties

• Partner with the existing EMEA benefits team to review, rescope, and enhance benefits policies and procedures to improve effectiveness, governance, and employee experience.
• Lead the documentation, review, and ongoing maintenance of benefits plan materials, process documentation, and associated controls to ensure accuracy, consistency, and compliance.
• Own project plans for benefits-related initiatives, including timelines, milestones, risks, dependencies, status reporting, and stakeholder governance.
• Manage invoice tracking, financial coordination, and benefits costing activities, including monitoring spend, reconciling data, and supporting budget oversight and forecasting.
• Develop clear presentations, steering materials, and executive-ready updates to communicate project progress, key decisions, financial impacts, and recommendations.
• Drive cross-functional coordination with internal teams and external vendors to support policy changes, operational improvements, and implementation of benefits projects across EMEA.
• Identify opportunities to strengthen processes, controls, and reporting, and support continuous improvement in benefits administration, governance, and operational delivery.

Key Responsibilities

• Lead complex benefits projects from scoping through implementation, with clear ownership of plans, milestones, governance, and delivery outcomes.
• Track project, operational, and financial data, including invoice status, spend trends, cost allocation, and reporting for leadership review.
• Create and maintain robust documentation, governance materials, and status reports to support audit readiness, control adherence, and transparent project delivery.
• Apply disciplined project management methodologies to drive delivery, manage risks and dependencies, and ensure effective execution across multiple concurrent benefits initiatives.
• Evaluate current processes, identify improvement opportunities, and develop practical recommendations that enhance policy effectiveness, operational efficiency, and financial transparency.

Requirements

• Professional Diploma, bachelor’s degree or equivalent.
• 7 or more years of experience in benefits, HR operations, project management, or a related field, with a demonstrated track record of leading complex initiatives.
• Degree in Human Resources, Finance, Business Administration, Accounting, or a related discipline preferred.
• Fluency in written and oral English (very good level).
• Strong ability to prioritise, manage multiple workstreams, and deliver against deadlines in a fast-paced, matrixed environment.
• High attention to detail with the ability to deliver accurate, high-quality work across project, process, and financial activities.
• Proven ability to work effectively with senior stakeholders, cross-functional teams, and confidential information in a professional and credible manner.
• Strong project management experience, including planning, governance, risk management, stakeholder engagement, and implementation delivery.
• A proactive, solution-oriented approach with the ability to anticipate business needs and drive continuous improvement.
• Flexibility, “can do” attitude.
• Excellent organisational skills and the ability to bring structure, discipline, and follow-through to complex initiatives.
• Excellent verbal, written, and presentation skills, with the ability to tailor messages for operational and executive audiences.
• Strong interpersonal and influencing skills, with the confidence to challenge constructively, build alignment, and work effectively across functions.