At a Glance
- Tasks: Engage with people on the floor while managing workforce data and administration.
- Company: Join Randstad at a leading medical technology facility in Plymouth.
- Benefits: Enjoy a competitive salary, subsidised canteen, and free parking.
- Other info: Structured part-time hours with excellent career growth opportunities.
- Why this job: Perfect blend of office work and active engagement in a dynamic environment.
- Qualifications: Proactive, organised, and skilled in Excel with strong customer service abilities.
The predicted salary is between 28000 - 30000 £ per year.
Location: Plymouth
Salary: £28,000 – £30,000 pro-rata (Full-time equivalent)
Hours: Part-Time | 30 hours per week | Monday to Friday, 08:00 AM – 02:00 PM (Must be on-site for the 11:00 AM shift change)
Work Style: 100% Onsite (50% dedicated office space / 50% active floor presence)
Randstad is looking for an Onsite Account Specialist to act as our dedicated, embedded partner at a global, market-leading medical technology and manufacturing facility in Plymouth. If you love a split role where you can manage administration but spend half your day out on the floor engaging with people, this is the perfect balance for you.
This is a part-time position working Monday to Friday, 08:00 AM to 02:00 PM. You will be the sole, go-to Randstad representative on-site, managing a vibrant contingent workforce of temporary talents.
Enjoy your own private, dedicated Randstad office space right on-site, alongside great client amenities including a subsidised canteen and free parking.
Work-Life Balance: Structured part-time hours (30 hours a week) with steady, fixed shift patterns.
You will conduct daily floor walks across two buildings, building relationships with stakeholders, managing worker attendance, conducting inductions, and handling onboarding (including ordering and organising PPE and safety footwear).
Business Growth: Use your visible presence on the floor to organically gather insights, identify client needs, and unlock new opportunities to grow the account.
Data & Administration (50%): Manage the day-to-day workforce data utilising the Workday system. To be successful in this role, you need to be highly proactive, organised, and exceptionally comfortable with data.
Strong Customer Service & Stakeholder Skills: You are confident, approachable, and happy to talk to anyone—from production floor workers to senior site managers.
Advanced Excel Skills: This is critical. You must possess a high competency level in Excel to manage reporting and data accurately.
Compliance & Hygiene: Because you will be working in state-of-the-art medical manufacturing environments, adherence to strict regulatory hygiene and safety standards is essential. Please note that makeup, jewelry, and false/acrylic nails are prohibited on the production floor to maintain contamination controls.
If you are an organised, computer-literate professional with a passion for people and data, we want to hear from you.
Candidates will be required to complete assessment and a practical Excel skills test as part of the application process.
Apply today to take the next step in your career with Randstad.
Locations
Account specialist. in Devon, Plymouth employer: Randstad UK
Randstad is an exceptional employer, offering a unique opportunity for an Onsite Account Specialist to thrive in a dynamic medical technology environment in Plymouth. With structured part-time hours, a supportive work culture, and a focus on employee growth, you will enjoy a balanced work-life while engaging with a vibrant workforce. The dedicated office space, client amenities, and the chance to build meaningful relationships make this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Account specialist. in Devon, Plymouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Randstad UK and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Randstad UK and let us see your personality shine through!
We think you need these skills to ace Account specialist. in Devon, Plymouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Randstad UK.
Get Familiar with Our Brand:Before applying, take some time to learn about Randstad UK and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Randstad UK
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Randstad UK.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Randstad UK will surely appreciate.
