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- Tasks: Be the first point of contact for customer inquiries and support loan accounts.
- Company: Established consultancy firm in Newcastle with a strong reputation.
- Benefits: Earn £15.54 per hour with potential for contract extension.
- Why this job: Kickstart your career in customer service and make a difference for clients.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Onsite role with a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
A well-established consultancy firm in Newcastle is seeking a Customer Service Advisor to join their team on a 6-month contract. The role involves being the first point of contact for customer inquiries, providing support regarding loan accounts while adhering to FCA rules.
Strong communication skills and previous customer service experience are essential for success. This position offers £15.54 per hour in an onsite setting with potential for extension.
Customer Service Advisor - Onsite (6m Contract, Newcastle) in Wallsend employer: Randstad Technologies
Contact Detail:
Randstad Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Onsite (6m Contract, Newcastle) in Wallsend
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common customer scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on what the hiring managers are looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Customer Service Advisor - Onsite (6m Contract, Newcastle) in Wallsend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled inquiries in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. We love seeing genuine enthusiasm, so let your personality come through.
Follow the Application Instructions: When applying, make sure to follow our application instructions carefully. We appreciate attention to detail, and it shows us you can follow guidelines—an essential skill for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Randstad Technologies
✨Know Your Stuff
Before the interview, make sure you understand the basics of loan accounts and FCA rules. Brush up on common customer service scenarios and how to handle them. This will show that you're not just a good communicator but also knowledgeable about the industry.
✨Practice Makes Perfect
Rehearse your answers to common interview questions, especially those related to customer service. Think about specific examples from your past experience where you successfully resolved customer issues. This will help you articulate your skills clearly during the interview.
✨Dress the Part
Even though it’s an onsite role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can boost your confidence and set a positive tone for the interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team dynamics or how success is measured in the role. It shows your genuine interest in the position and helps you gauge if the company is the right fit for you.
